1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Cornhill-on-tweed, United Kingdom
Positive section of review
The location, the facilities and views were sensational. We were put in the lodge with the single beds which is not what we wanted but the hosts went above and beyond to sort this out and had excellent customer service.
Negative section of review
Nothing
Positive section of review
Friendly feel. Comfortable room - not amazing, but comfortable. Breakfast was really good. Nice setting.
Negative section of review
It was busy and very noisy at night - there was a wedding so I guess lots of party people. Also had to pay extra to get access to the balcony - and it was very warm.
Positive section of review
Easy to find, great location, clean and tidy, staff were very kind and attentive
Positive section of review
Very pleasant clean room. Easy free parking nearby. Friendly barmaid.
Negative section of review
The food was mediocre but fortunately not expensive. The serving staff at breakfast left a lot to be desired! One even served us wearing her coat and was obviously in a hurry for us to leave and then when we did leave could not be bothered to look up from her phone to talk to us. This spoilt an otherwise fairly pleasant stay.
Positive section of review
Only slight disappointment was the over crowded breakfast room
Positive section of review
Catering was excellent and location near conference centre
Negative section of review
Location of room! Up A flight of stairs long walk to lift then long walk to room. Not the best signposting. Carparking too far from hotel and £30 to park.
Positive section of review
Very clean, tidy and great location for our trip
Negative section of review
N/A
Positive section of review
We booked this one but ended up not being in it
Negative section of review
We were put into another one as ours we had booked had a leak . The one we went in had gas issues and boiler problems we had repairs out twice on the Saturday no hot water or heating from Friday to Sat evening half a day wasted waiting for gas people to come to fix boiler . No private beach as states on booking .com Totally stressful time couldn't shower or cook or have heating on
Positive section of review
Good. Well presented. Lovely staff.
Positive section of review
Good location. Comfy bed.
Negative section of review
It really needs updated. Breakfast was really low standard. Buffet was bare. Staff not that friendly. Weird layout. Food standard was poor. No aircon. Dated bathroom with no ability for air to get in and out so it smelled of damp. Wasnt able to get an ice bucket to my room