1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff so friendly and welcoming, they can't do enough, help anyway they can. It's the most helpful hotel I've ever stayed. Room clean and very comfy beds. So close to city centre about a mile, can walk, or get bus outside, reception staff told us bus number. Would definitely stay again, all staff surberb, cleaners, reception, bar and food.
Positive section of review
Excellent location for our concert in Lincoln Castle, rooms had their own entrance with a key code entrance so it didn’t matter if you were late back. Comfortable room with amazing carpet and fabulous shower. Lots of car parks around
Negative section of review
Nothing
Positive section of review
The room was comfortable. The breakfast and dinner were very good. The staff was friendly. We had a comfortable stay - the facilities in the room were good and they all worked well.
Negative section of review
On Sunday we went for breakfast and when we came back we noted that the room had been serviced. We had not put the sign outside requesting the cleaning of the room. I had brought my blood pressure tablets - had cut two tablets out from the strip and had kept them on the bedside table. The cleaner may have thought that these are small strips of rubbish and must have throw them away. I thoroughly looked around but could not find my tablets. The cleaners should only clean the room when they have been asked to - this way such accidents will not happen.
Positive section of review
Check in was quick and easy. Food and drink facilities provided a good choice and were of good quality. Ideal location.
Negative section of review
Only one room card provided for the 2 of us kind of limited movement around the hotel. Would have preferred not to have to pay for parking, or it be in-part paid for by the hotel. Bathroom facilities felt out-dated.
Positive section of review
Great prices for drinks. Staff were spot on. Nothing too much trouble. Speedy service. All round, a great stay.
Negative section of review
A lift.
Positive section of review
Beautiful and peaceful location. Amazing place to relax and unwind.
Negative section of review
Nothing
Positive section of review
Lovely staff. Excellent service. Spacious room.
Positive section of review
Everything I required was at this location.
Negative section of review
Warm welcome, cosy and great location ti stay for the NMA.
Positive section of review
Very central with parking
Negative section of review
No TV
Positive section of review
Nice grounds
Negative section of review
We got a small double bed for 2 people