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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Brighton & Hove, United Kingdom
Positive section of review
We liked the close proximity to the station and town centre. Also the staff were very friendly and helpful, plus we could keep our baggage in storage before and after check in. The smell of the hotel was amazing and so fresh. We look forward to returning as we had a great night's sleep and such great value for money. Thank you 🙏
Negative section of review
N/A
Positive section of review
The hotel’s location was perfect for us, so close to Paddington Station. The room was so comfortable, modern & clean. The breakfast options were fantastic, made to order cooked breakfast, excellent coffee, plus continental options.
Negative section of review
Nothing.
Positive section of review
Had everything we need for a one night stay. Brilliant location for Wembley OVO and stadium not far from station Good check out time of 11 am so no need to rush
Negative section of review
We were too late for breakfast as I thought the receptionist said 10am closing but at 9.30 we missed their breakfast but no matter we ate at the local lounge.
Positive section of review
Lovely hotel just a short walk to lovely sandy beach. Also parking is free. Nice clean rooms and friendly staff.
Negative section of review
Menu choices a bit limited. No sandwiches served after 3.00pm on a Saturday.
Positive section of review
Great location, right in the heart of activity on Westgate. Also very nice rooms given the space.
Negative section of review
This isn’t an issue, but be aware that there is no lobby. It’s self check in at the front. However the main office is minutes away if you have any questions/ concerns.
Upton upon Severn, United Kingdom
Positive section of review
Centrally located. Car park. Food was absolutely amazing and not small portions
Negative section of review
Bed was a bit hard for my liking. But only my personal opinion
Positive section of review
Conveniently located close to town centre. Lovely cozy pub.
Positive section of review
Close to railway station. Close to amenities. Scenic area.
Positive section of review
Stunning view, clean bright room all amenities there.
Positive section of review
The location was good and breakfast wasn't bad
Negative section of review
The room was hot and had scaffolding right outside the window. Not worth £195 pn. On Monday morning workers started hammering at 8AM. This hotel is run by interns who are incompetent and a couple of them are rude. We had two bookings on arrival for the three nights and were told both prepayments were fine. Two days in they said they weren't and chased us quite aggressively for payment, in particular one young man. I saw I had a payment for a similar amount that came out of my account that day - but couldn't check the provenance on my phone, I will now be checking with my bank. Everything about their organisation was slapdash and incompetent. The second night we paid for breakfast (took 15 minutes) and in the morning they claimed we hadn't. I told them on the last day that the lift doors hadn't opened for me until I'd tried to send the lift back up. They weren't interested and took no notes. They cancelled our door cards on day 2. One v uninterested receptionist said she'd fixed the problem - only they hadn't. Such a disappointing stay while celebrating a daughter's graduation. I am a Silver Accor member and will not be staying here again.