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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The main thing is the staff were beyond nice. Everyone I met there, at the reception desk, in the hallways, in the restaurant - all of them were so so lovely and checked in with me whenever they saw me. Really sweet and I would stay there again for their kindness alone. I went for a work trip so I just booked the basics so I wasn't blown away by anything, but I was not expecting to be either. I will say that the food was lovely as well, everything was fresh and delicious and they accommodated all requests! I tend to be a bit of a food snob but I had zero complaints, I was impressed.
Negative section of review
The room decor was a little dark for the space, I had a single room so it felt small with the black sheets and purple walls but this is purely a personal preference. The walls were a little thin, I could hear next door's TV but earplugs fixed that for me. I will say the bed wasn't the comfiest but it was grand! I still slept well enough.
Positive section of review
Breakfast was good . Clean , plenty of variety . Went for a meal on evening quite disappointing, expected better , ordered burger with extra bacon , half very small slice of overcooked bacon , burger itself was dry like reheat or cooked for a while . Not pleasant at all .
Negative section of review
Meal ordered on evening .
Positive section of review
The location was great, only 30 mins from alton towers, had everything we needed. The bed was very comfortable. sofas were very comfy. Amazing value for money. Highly recommend. Really big driveway. the hosts were lovely and made the whole experience really stress free
Negative section of review
Nothing, it was great
Positive section of review
Maureen and Colin were absolutely wonderful, they left a delicious loaf of bread in the fridge, along with milk, butter and homemade marmalade and jam; truly delighted!
Negative section of review
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Positive section of review
Excellent stay at Harewood cottage. This was our second time and we will happily return. Great location, facilities and very comfortable.
Positive section of review
Location, nothing else. But would have been happy to have stayed further away had I known it was so bad.
Negative section of review
1. Staff who checked us in was miserable and unwelcoming. Worst check- in experience ever. 2. A struggle to find parking which had to be paid for. 3. Decor very outdated and hotel has not invested sufficiently to justify the exorbitant rates 3. Spa is not cheap to use
Positive section of review
Great place to stay with a dog. Staff was very friendly and had great food.
Positive section of review
Location is good and the restaurant was lovely as were the staff
Negative section of review
The room was a little tired and may probably determine if we stay again and at that price.
Positive section of review
Very central to many attractions . Clean and comfortable beds
Negative section of review
When anybody walked in the upper flat the floors vibrated in ours! Needs more kitchen equipment. Patched up window and hole in bathroom window a let down
Positive section of review
Great selection of fresh cooked food ..
Negative section of review
Dripping shower was annoying..