1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Central location. Very clean and well- equip. Extremely comfortable - light and airy. Beautiful sunshine! The hosts gave useful information and the contactless check in and communications were excellent. Highly recommended.
Negative section of review
Nothing.
Positive section of review
Location and good sized room. Staff friendly and supplied extra pillows with no problem. Easy access to room
Negative section of review
May have been me but the bed was very uncomfortable. Felt as if I was asleep on the Magic Roundabout. The springs in the bed kept going "BOING" like Zebedee. 3 night stay and no daily room refresh
Positive section of review
The staff were friendly and helpful. The room was perfect. The food was exceptional.
Stratford-upon-Avon, United Kingdom
Positive section of review
Great location, free parking, very very clean. Very hospitable.
Positive section of review
All staff were welcoming and friendly and location was good
Negative section of review
That's the leisure facilitie wer always so busy and we had to wait couple time for it to become available
Positive section of review
We liked the location due to local shop on site
Negative section of review
Things couldn't have gone any worse we stay for 2 nights and was in an end room tight above the laundry room witch had a none stop loud fan and then 5am wake up call due to Lorries loading stuff up and the laundry room being loud .I appreciate ppl have to work but there was 5am noose caused by the movement of the laundry cages being carted around the back car park - the second night we were woken but the fire alarm and had to leave the property I understand if there's a fire we need to do the necessary action only to find out there was 3 staff members frantically trying to turn the alarm of with a manual we wasn't told why it was going off just that we could go back to our rooms we did find out it was due to some body burning some thing in the guests microwave - staff were laughing at the situation but the customers were angry
Positive section of review
Staff at reception very helpful
Negative section of review
No draft beer
Positive section of review
Fresh, clean, comfortable.
Positive section of review
Very clean and good space
Positive section of review
Was close to beach.
Negative section of review
Worst hotel ive even stayed in no heating and hot water couldnt get through on phone to anyone as no one at hotel to complain too.people upstairs was shouting swearing smashing furniture.meant to be no pets but had 2 dogs running about.toilet seat was broken .still fighting to get a refund