1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This hotel was lovely. Small and independent with everything you could need for a short trip. The room was just what we needed, the bathroom was huge and provided enough space for 2 people. Everything was provided, there was a fan in the room as it got quite warm in there. Location of the hotel was great, too far to walk into the city centre for us (about half an hour) but there was a bus stop straight outside with great links. There is also great taxi services and the receptionist helped us by booking one for us. Breakfast was good for both mornings, enough options. Would definitely stay here again.
Negative section of review
My only criticism is that they could do with another member of staff for the breakfast service as the poor receptionist was run ragged trying to do breakfast service and reception especially at a busy time. We didn’t mind waiting but there will be some people that would be in a rush etc. Also, a new toaster would be beneficial as the one they had when we stayed was incredibly slow and it caused a queue for toast.
Positive section of review
Lovely old farmhouse a few kilometres out of Inverary . Beautiful view out of large bedroom window over very pretty garden
Negative section of review
Floorboards outside our room felt so wobbly that they could collapse. Breakfast choices were very basic
Royal Tunbridge Wells, United Kingdom
Positive section of review
The bed was very comfortable & the bathroom was superb. Hot water on demand &
Negative section of review
The ‘optional’ service charge in the restaurant did not sit well with me. What other industry awards itself a bonus (apart from banking & finance)regardless of of the service provided. A tip should be earned & not expected. Relying on people’s decency by not deducting the add on is tantamount to emotional blackmail & is a practice that leaves a sour taste in the mouth.
Positive section of review
There were plenty of staff and they were extremely professional and attentive.
Negative section of review
The lights in my room were too bright. The only option was for them all to be on or all to be off. Nothing in between.
Positive section of review
Good location, great price, excellent breakfast! We will stay there again!
Positive section of review
Comfortable bed Tidy room (twin). Excellent breakfast.
Negative section of review
Poor shower.
Positive section of review
The dinner was great, and so was the location
Negative section of review
TV could not connect to Wi-Fi, hence no TV Waiting over 30 minutes for pre ordered breakfast
Positive section of review
Great hosts. Rooms were good.
Negative section of review
Nothing
Positive section of review
Staff were really friendly
Negative section of review
Prices in restaurant was a bit high
Positive section of review
Location