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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Large modern well equipped room ( we appreciate a fridge and ironing board) with nice Welsh touches. A good size modern bathroom with plentiful hot water although water pressure could be improved. Very professional helpful manager at check in , very good customer service. Good hotel quality bed matress. The ability to book a late check out was great.
Negative section of review
Flimsy pillows , surly gentleman serving in the restaurant in the evening. Nothing less helpful than a roll of the eyes and a big sigh when you ask for less ice in your drink .
Positive section of review
Amazing location, literally 2 mins away from the centre! Lovely modern decor, fantastic Wi-Fi, the shower and pressure was great, and we cannot fault the staff for being so welcoming and attentive! Not the biggest of apartments, but just about big enough for a short stay for 2.
Negative section of review
The level of cleanliness was okay, but the biggest issue for us was that not a single window in the property opened at all, which made us feel quite claustrophobic at times. Also the air vents in the ceiling couldn’t be closed, which we didn’t mind too much but for someone looking for a completely silent nights sleep, this could be an issue as the flat is next to the ring road. The building itself was very dirty and quite creepy feeling, we had a lot of trouble navigating our way around it upon arrival, but once we made it to the flat it was the complete opposite - sooo much nicer and we felt very safe. Also we couldn’t use any apps on the TV!
Positive section of review
Close to shops restaurants and the Apollo Hammersmith And a lovely Wetherspoon pub adjoining the hotel , the best one I’ve ever been in. Hotel very clean.
Negative section of review
Be careful what room you choose as could be noisy if you are train side.
Positive section of review
A very powerful shower, nice hotel and room , very good breakfast and evening meal. Very pleasant beer garden
Negative section of review
The towel rail was very high on the wall and in a very odd place next to the toilet above the toilet roll holder , quite an odd layout.
Positive section of review
Comfortable indoor space. Good central washing facilities.
Negative section of review
Location wasn’t where we had been lead to believe it was. Bed not flat so uncomfortable night’s sleep.
Positive section of review
The location was great, view was spectacular.
Negative section of review
The sofas were really old and the colours were fading.
Positive section of review
Close to everything so handy and so clean
Negative section of review
The flights of stairs lol
Positive section of review
Room, restaurant, proximity to centre
Negative section of review
Breakfast too expensive if you don’t want all of it. Should have a continental and cooked price
Newcastle upon Tyne, United Kingdom
Positive section of review
Size of the room and welcoming staff
Negative section of review
Not the best selection for cooked breakfast Bathroom Very compact