1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Food was excellent. We walked to our accommodation and only needed one night stay as was walking on again, doing the Cumbria way. All of Elterwater is a little pricey when other surrounding towns are a little cheaper for accommodation. I think because of the lack of accommodation it is overpriced. However was a truly excellent visit.
Negative section of review
See above
Positive section of review
Hotel is located nearby tube station which is great. The staf is very helpful. Beds are very comfy and bathtub instead of shower was a great addon.
Negative section of review
AC unit could use a little cleaning because there was unpleasant smell coming out of it
Positive section of review
The property is large and clean with a secure garden. Large drive.
Negative section of review
We booked about a year in advance. A few weeks before our holiday day. We were inundated with extra charges. Arriving earlier £20, leaving late £20, dogs £25 each, deposit £100, hot tub £20 and bedding £30. I don’t agree with bedding, we have paid good money to sleep 4 nights and the bedding isn’t included. The master bed is really uncomfortable it’s got an arch is middle and the hot tub really needs a new control panel the bubbles kept turning on by itself. But everything else is lovely.
Positive section of review
Excellent location and lovely situation Good restaurant all round
Negative section of review
Bed mattress needs changing Room very small for the money, especially when in a rear view room Shower needs maintenance
Positive section of review
Very homely and clean , very friendly staff and good breakfast.
Negative section of review
N/a
Positive section of review
The location and the size of the apartment were fabulous!
Negative section of review
There was many stairs up to did and our party were older than average, also the stair well was dark and dingy looking! When I first seen the entrance hall and the stairs I was worried the apartment would be awful too!
Positive section of review
very good location, many amenities very nearby.
Negative section of review
room with no view
Positive section of review
Staff were lovely, bed was comfortable
Negative section of review
You could hear the people next door talking - sound insulation poor
Positive section of review
Location clean