1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Really enjoyed dinner, very tasty (vegan) meal and the room was was spacious and well equipped. One issue I find in some hotels is not having enough light to work, but here there was a super light just over the desk. Hotel lived up to the eco credentials on its website with draught-proof rooms, several plant-based (vegan-friendly) dinners and cruelty free toiletries in the bathroom.
Negative section of review
I don't like seeing fish or any animals in captivity and I was a bit surprised to see fish kept in tanks. Even the ones outside did not have much room considering their size.
Positive section of review
Love how modern and sleek the rooms are. The auto lighting is also great. Their hairdryers are really good too and dried my hair so quick so I could get ready in half the time!
Negative section of review
Nothing. Perfect location for a variety of things to do. Very chilled atmosphere within the hotel and staff are very attentive and helpful
Positive section of review
Great hotel nearby UCL. Close to Tottenham Court and Russel Square Tube. Nice simple breakfasts.
Positive section of review
Location (close to Underground station). Clean and well managed property. Reception excellent
Negative section of review
I was on the top floor and no lift. So had lug a 23kg suitcase up a lot of stairs.
Positive section of review
Location and restaurant facilities were excellent. Staff were very helpful
Negative section of review
Our room (Larch) was poky and we had a bat in our room twice which kept us awake most the 2nd night.
Positive section of review
Close to Paddington train/underground/QE line station. Nice bed.
Negative section of review
Sound and vibration from trains.
Positive section of review
What breakfast? Didn't like anything about this place.
Negative section of review
We didn't stay the 2nd night. Room was on 3rd floor up steps. Advertised this was a hotel over a bar. Bar was closed and doubt it has been open since covid. Had to call the owner to let us in where the bar once was. Small and cramped, tiniest sink we've ever seen. Had to ask for a 2nd towel. Wick is a ghost town. 90% of what was once open store fronts are closed and empty. Would not recommend this place.
Positive section of review
Pleasant staff, lovely food, comfortable accommodation.
Negative section of review
Nothing!
Positive section of review
Breakfast was excellent
Negative section of review
Bedroom was a bit warm
Positive section of review
Location and park ok.
Negative section of review
Broken windows,toilet seat kept sliding, beds uncomfortable, not very clean. Mattresses didn't have covers on and tv didn't work well.