1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
Steve is an excellent host who did everything he could to ensure our three night stay was comfortable. Thoughtful recommendations for eating, drinks and sightseeing. He’s made the most of his genuine local bed and breakfast. Generous tasty breakfast was very welcome.
Positive section of review
Staff were as helpful as possible. Location is very convenient. The Reservations team kindly refunded me the cost of my room when I explained why I chose not to stay the night in the hotel.
Negative section of review
Although they did warn that the room had a compact and slanted nature to it, I did not realise this meant the floor would be sloped in the room. There was also no hot water available. I checked out and did not stay the night.
Positive section of review
Beautiful pods in a great setting. Very comfortable and a bonus to have a bbq and the hot tub. Bed and sofa comfortable and plenty of hot water
Negative section of review
Sadly no welcome biscuits for us! And didn’t see any staff at all One improvement would be to have more equipment for self catering - only one sharp knife and no serving dishes at all (put our mixed salad in a saucepan to serve!)
Positive section of review
Lovely hotel, very welcoming staff, clean comfortable room (with a fantastic shower), great facilities.
Negative section of review
Breakfast was an extra £25 each which did feel pretty expensive.
Positive section of review
Great room. Excellent reception staff. Extremely helpful dining room personnel.
Positive section of review
Great Location, very comfortable, great food.
Easton in Gordano, United Kingdom
Positive section of review
The staff were extremely helpful.
Negative section of review
Signage to hotel was inadequate. Carpets were stained. Very difficult Gordano roundabout to negotiate if accessing Royal Portbury dock.
Positive section of review
Just about everything but...
Negative section of review
Being accused of stealing towel's even though i brought my very own this was all after being asked to pay for my stay even though i payed the full balance the week before. I'm still in disbelief tbh!!!
Positive section of review
Comfortable bed
Negative section of review
Poor wifi. Noisy room right next to the lift. Dangeours shower - I nearly slipped and had a bad accident. Shower leaked all over the floor. No where to sit and work. Almost no TV channels. TV relies on wifi which kept dropping out
Positive section of review
Location
Negative section of review
Bit smelly and dated