1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Extremely comfortable and clean. A great location- easy to walk to the centre of Bath, but in a peaceful location. The breakfast was excellent- great quality, a good range of options, and cooked well. The proprietor was friendly and informative.
Negative section of review
Could not find fault with any aspect of our stay
Positive section of review
Very clean, warm and comfortable . Right on cycle path, so safe access to traffic free cycling.. Lovely to be able to walk to the beach or short drive to the Glencoe area for walks.
Negative section of review
No seating area in room.
Positive section of review
Lovely little house on one level, really lovely touch like the towels and shampoos, quite area but close enough to towns for food, definitely will stay again :)
Negative section of review
The bed in the little bedroom has a low frame and I really hurt my knee as I didn't see the frame
Positive section of review
+ the room was clean and spacious, + nice location close to the tram stop, + quite silent and friendly neighborhood, + supermarkets are nearby.
Negative section of review
- the hotel reception is not on the ground floor but on the the second one, which is a bit confusing. - while the rooms are tidy and comfy, the shared space might need to be refurbished a bit.
Positive section of review
Perfect location and very comfortable and clean.
Positive section of review
Great location for town center
Negative section of review
could have mentioned the noise of the sea gulls The shower on the first floor kept turning it self on If it happened when we were out we worried it may have flooded the bath room
Positive section of review
Staff and premises
Negative section of review
More choice on menu
Positive section of review
Location, staff
Negative section of review
N/A
Positive section of review
It was great
Negative section of review
Nothing
Positive section of review
Clean
Negative section of review
I was charged twice, booking.com payment with additional payment for parking at the property but the Hilton charged me for the room and parking. They were aware of the booking.com payment but charged me twice. Raise the issue at the property they informed my they would sort it, I followed it up with an email only to receive a response that it was bookings.com problem not the Hilton where in fact it was the Hilton at fault and I’m still in debate about this and no refund.