1
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2
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3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Room was fair and pretty much what I expected. Bathroom was clean. Location excellent as I was flying out of Birmingham early the next day. Once we managed to get served at the bar the wait staff were excellent.
Negative section of review
Check in was painful as, although there were 3 people on the desk, they were all helping one guy with an issue. Eventually they noticed the queue going out of the door and opened another desk. The bar was OK but again, service was lacking. Noise was high but I guess that's what you get at an airport hotel.
Positive section of review
Great entrance felt welcome by the young lady who booked us in room was spotless warm with plenty of room lots of tea & coffee breakfast was good
Negative section of review
Bathroom was very small but adequate and spotless found the bed to be uncomfortable (like lying on straw)
Positive section of review
Great staff very helpful. Swimming pool area very smart… smallish pool but enough for dip. Great sized room.
Negative section of review
Pillows were terrible like putting head onto a marshmallow…. No support at all.
Positive section of review
The room was nicely decorated and appealing. The room was warm and the bed very comfortable
Negative section of review
The entrance area was very poorly maintained with a main door that didn't look secure. It was not clear that the room was not en-suite and as a lone female traveller this is a priority for me.
Positive section of review
Good location for Kings X. Room was clean and tidy. Water pressure in shower very strong.
Negative section of review
Very loud outside - people chatting in the square until the early hours and no double glazing = horrendous night of sleep.
Positive section of review
Other residents polite. Entrance and hallway were fine. It is very cheap for London.
Negative section of review
As above. The room smelled strongly of food and it was the front of the house. The shower was broken, where the shower head attaches to the wall, so it was hard to control. Communal areas tatty. The location is good. It was grubby and tatty. I didn't feel safe. The communal areas were unclean. Wires in the bathroom were a worry. Banging at night and wasn't sure if it was upstairs or on my door. Breakfast was extremely limited and equipment old. I was able to heat food up in my room. Limited pans/plates.
Positive section of review
Excellent apartment - very modern, clean and tidy. Excellent location
Negative section of review
Nothing to dislike.
Positive section of review
Good location the price of the room was too much.
Negative section of review
The pillows kept going down the back of the bed when trying to get comfortable. the breakfast was not worth the money as waiting for ur toast to cook ur breakfast is stone cold.
Positive section of review
Close to town. Easy parking. Comfortable
Positive section of review
Clean good staff
Negative section of review
Too far from Terminal