1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Exactly what I paid for 1st night, spoke to the owner who is a character to say the very least. Ended up booking bigger room for the rest of my stay with more people, Peter really does go above and beyond to make sure your stay is what you need. Highly recommended!! Bring your own shampoo as the complimentary wasn't to my liking, but I am fussy.
Negative section of review
Anything that i thought I didn't like was promptly sorted with the owner.
Positive section of review
The woman who owns the place was very very helpful and was very good at communicating with us while we where there. It was very cosy and very warming. The weather wasn’t the best so we decided not to use the hot tub while we where there.
Negative section of review
Only bad things I have to say is the steps to get into the cabin r very small and I did fall down them once or twice lol. Also the front door handle was falling off and the door was very stiff. Apart from that we had an amazing time!
Positive section of review
Bedroom and bathroom were to a good standard of cleanliness. Beds were comfortable. Staff were very friendly and polite.great location close to Paddington station and a nice walk to Hyde park/Kensington gardens
Negative section of review
Rooms are small as expected for London (booked executive twin) but getting in and out of the tiny bathroom with a small door is quite difficult even for myself and I am quite small and nimble. General areas like the hallways near the bedrooms weren't very clean.
Positive section of review
Breakfast was excellent. Staff were very friendly (especially Willow). Location was great. Steak and mushroom pie out of this world and very generous portion sizes.
Negative section of review
Music from surrounding venues
Positive section of review
Great location , 10/15mins walk from station , same for shops and eating places , very friendly hosts. And great value for money.
Richmond upon Thames, United Kingdom
Positive section of review
I liked that I could park at the hotel. Danish pastries were amazing at breakfast.
Negative section of review
Creaky floorboards, could do with a refurb
Positive section of review
We had a gorgeous room with an incredibly comfy bed. The breakfast was also great.
Negative section of review
There is nothing negative to say about our stay at the Crown.
Positive section of review
Dinner and the bar staff were really good Bed room was comfortable
Negative section of review
The check in process was not smooth, I had to ask loads of questions around dinner, breakfast and the gym. These should have been explained rather than me having ask.
Positive section of review
Great location. Great breakfast. Comfy beds. Clean.
Negative section of review
No hot water and not notified about it.
Positive section of review
Quiet location. Friendly host and a great breakfast.