1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Breakfast was good. Plenty space to have a quiet meal time. Bedroom: good size/ general condition.. Very competitive pricing. Overall -a good room with good facilities. All staff were bright, cheerful and friendly especially ‘check in’ man.
Negative section of review
Only 1 socket point- none near mirror/ hairdryer to allow use of other hair appliances. Bathroom: sink did not drain well.
Positive section of review
Lovely reception staff, clean comfortable room and great breakfasts. Easy parking near to the room and excellent location. The evening meals were also excellent and we would definitely return.
Negative section of review
Nothing.
Positive section of review
Liked the spacious apartment, loved the balcony. Liked how helpful and accommodating the owners were. Would highly recommend.
Negative section of review
Could have done with a full sized iron board.
Positive section of review
Right in the centre of Settle. Perfect for train travellers. Fish and Chips just around the corner.
Negative section of review
SYKES as agent for this location has an absolute disgusting service. They do not respond to any request. They don´t send appropriate documents for invoice. They don´t take full data from booking.com in their system. It takes hours to get somebody on the phone. And she can do absolutely nothing to solve the situation. Sorry, but this "service" is so far from acceptable, that it would have been more comfortable and relaxing to sleep under a bridge. This is the most disrespectful way I have been treated by any host since years. An absolute waste of time and energy - never ever again.
Positive section of review
Very clean, comfortable, modern and good quality furnishings and fittings,
Negative section of review
None
Positive section of review
The staff were attentive and very friendly
Negative section of review
There was a faulty plug on a fan which was in the wardrobe. This obviously hadn't been checked upon arrival but the staff changed it immediately. The bed was absolutely awful and quite grubby. I did bring it to a member of staff when I was leaving but she just said she would pass on the information. Considering the amount I payed to stay over for 1 night, I thought it would be superior as it was to celebrate my daughters 18th birthday. I payed for breakfast and even though there was lots of choice, it wasn't very appealing.
Positive section of review
Excellent transport links and clean.
Negative section of review
The mattress was too firm, the kitchenette had no fridge and bathroom was shared.
Positive section of review
Proximity to the beach to walk dogs
Negative section of review
A little bit small for 4 people and 2 big dogs but was fine for a couple of nights
Positive section of review
Location and decor
Negative section of review
Parking not close and cost a lot at QPark, £34 for less than 20 hours
Positive section of review
Location
Negative section of review
It was fine
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