1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The property is at the great locality with lots of good cafes, bars and restaurant. Quite near to the famous Camden Market. The house had modern well-kitted kitchen and a super clean washroom. The white paint added more life to the flat. The host was quick to response as well!
Negative section of review
The garden area was a bit dirty. Also, the duvet and towels appeared to be dirty. We avoided using it. The sofa-bed was also uncomfortable and so what the mattress. I could feel the spring in it.
Positive section of review
We visited for our anniversary, despite only living an hour away we enjoyed Tregenna for its closeness into town, the pools & the grounds (gardens are absolutely stunning)
Negative section of review
When booking we made it clear we were wanting a massage, up until the day of arrival I was told to call “castle beauty” to book, which I did, turns out there were no beauty therapists in at all, as they were sick or on holiday, it seemed strange to be that they didn’t notify residents staying of the lack of facilities, especially as reception staff were even unaware! I spoke with someone who I found very stand off-ish & rather upsetting, but in the end Sheila dealt with our phone call, Sheila found a beauty room in town & booked us in for two massages (cheaper & very very good). Our room (110) had a sea view which was lovely however there was a strange musty smell on arrival & there was mould in the corners of the room, we tried to open the window but the safety catch stopped us, we felt boiling both nights however it turned out the heating was on full blast with no means of turning off!
Positive section of review
Generous size modern room, comfortable bed, nice.decor, convenient bar/restaurant. Staff pleasant and very helpful.
Negative section of review
More choice in restaurant and breakfast included in price of stay.
Positive section of review
Outstanding room. Quiet, no traffic, bright airy feel overlooking a horse exercise paddock and lake. Quite a surprise.
Negative section of review
Breakfast was good but as always with a buffet breakfast, Luke warm.
Positive section of review
Reception very good. Food excellent.
Negative section of review
Room very small and facing main road so traffic noise. Bed not comfortable. Bath slippery and shower weak. Needed bath mat.shower screen opened onto sink.
Newcastle upon Tyne, United Kingdom
Positive section of review
Breakfast was very good
Negative section of review
Room not in main hotel but an annexe over a main rd 1 min walk away.
Positive section of review
Location was perfect
Negative section of review
Charged two different prices for same drink. When questioned I just got a shrug from the young girl
Positive section of review
The food is lovely.
Negative section of review
Gym is a bit small with not much weights.
Positive section of review
Clean and roomie
Negative section of review
Can’t open a window. Or even have an extractor fan for fresh air. Air con don’t count as fresh air.
Royal Tunbridge Wells, United Kingdom
Positive section of review
Lovely place
Negative section of review
Room was a bit small. Crispy egg at breakfast
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