1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was great - surrounded by countryside and waking up without the sound of traffic. The facilities were excellent - clean and tidy, a lovely seating area on the patio, private parking and an amazing freshly cooked breakfast. Anita was an exceptional host and cannot recommend enough
Positive section of review
It was a good size for a couple snd good to have a couch. Easy to keep clean. It was nice being close to Little Venice. Smokers outside constantly a bit annoying We walked to Warwick Avenue and Royal Oak for tubes
Negative section of review
We stayed for 3 weeks so had to get sheets towels and clothing cleaned off site at extra expense. No instructions for combined oven microwave. Was quite warm and would be very hot in summer! The toilet flushes with hot water!
Positive section of review
Very clean, nice big shower, loads of character. Hot tub was excellent and very private. Set in a quiet and beautiful part of Whitby, great views whilst being close to everything you could want.
Negative section of review
The televisions in both bedrooms had no signal. Decor was a bit dark for our taste, but that may be completely different for the next guest. Would have liked a couple of chairs on the 1st floor balcony. To put this in perspective, these are minor nit-picks and we loved our stay.
Positive section of review
Main hotel building beautiful. Ground maintenance excellent. Generous car parking. Very pleasant and courteous staff. Great restaurant.
Negative section of review
Not a thing.
Positive section of review
We stayed here in order to catch an early flight. It was ideal, close to the terminal and you get a reasonable breakfast.
Negative section of review
Everything was fine
Positive section of review
Fantastic view from our room and wonderful to experience "Castle" living! Staff were very helpful.
Negative section of review
Bathroom too small, it was only a 'cubicle'. Castle is in need of updating, looking tired.
Positive section of review
The staff seemed nice enough but the whole set-up was amateurish and lacking in the essentials.
Negative section of review
Hot water was intermittent (at times nothing came out the tap and sometimes only luke warm water came out) so 1. I couldn't have a bath meaning I had to fill the bath with cold water and use the kettle to warm the water and 2. I couldn't wash the dishes properly. Does the apartment share a boiler with another one? There was a lot of noise from the people upstairs with audible footsteps late at night. There were no oven gloves or tea towel in the kitchen, and it was impossible to operate the electric hob (no instructions). The "heated" towel rail in the bathroom did not appear to be connected to a power supply, no clear place where a switch might have been. It would have been good to have a hand towel in the bathroom, separate to the single bath towel I was provided. I would not stay here again but I do think the place has potential to be great if the basic issues are fixed.
Positive section of review
Beautifully traditional Yorkshire Inn, with lovely food in an amazing location
Negative section of review
Nothing
Positive section of review
Lovely hotel grounds and bar. Comfortable beds and friendly staff.
Positive section of review
Pretty and quirky
Negative section of review
Advised with use of spa but. It made clear it was so far away and at an added cost
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