1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location of the property was great - tube station nearby and a supermarket a short walk from the hotel. The bedding seemed clean. The room had great air con. Small toiletries supplied (shampoo/conditioner) Car parking available at the hotel next door (£32 for 24 hours), but very limited and unable to book ahead
Negative section of review
Unfortunately we didn't have the best stay. Our room was situated below the ground floor facing the street, meaning we didn't have a break from the noise of the traffic. Air con is supplied, but if you do prefer fresh air, the windows do not open more than an inch. Our TV did not work and seemed to be falling from the wall mount. The room was very small and sadly the bathroom dirty. Bath towels are very small, but we did not ask for more - so they may be able to be requested. The main issue we had with the hotel was the holding deposit of £50. We came with a debit card, but this would not work on their card machine - if you are with TSB keep this in mind. We offered to leave bank details etc. but were told no. We ended up having to pay £50 by Google Pay which will take a month to be refunded. Would suggest taking cash - or being told to bring cash so this can be refunded on check out - it was not a good start to our stay.
Positive section of review
It was Great our room had a terrace we could use and go to sit outside, also nice that it was located at the ground floor. Nice and easy check in and check out. breakfast was fresh and good.We were able to store our luggage in reception until we had to go to the airport
Negative section of review
Lamps in the hallway and toilet were missing a cover electrical wiring was visible and could potentially be dangerous. Breakfasttime could be extended to 10am Cleaning was not up to standard in the room.
Brighton & Hove, United Kingdom
Positive section of review
The accommodation is basic but immaculately clean. A nice touch was a free bottle of wine and M&S biscuits to go with the tea/coffee. The owner was very friendly and helpful.
Negative section of review
Premises is rather tatty. Could do with a bit of a tidy up. Still good value for the price and I only slept there.
Positive section of review
The location - 10 mins walk to the beach The staffs - they were extremely helpful in sorting out issues and very responsive. The gated community and the swimming pool facilities.
Negative section of review
Nothing to mention
Positive section of review
Loved the setting It's great to see Goslings in the grounds. Breakfast is good. Shower nice, too. I'm glad we could have tea when we arrived.
Negative section of review
Bed was not that comfortable. Rooms tired in decor. Staff ok but could have been more friendly and smiled more!
Positive section of review
The views and balcony were lovely and provides an entire view of London.
Negative section of review
We didn’t realise that the use of the hot tub incurred a £15 per person fee
Positive section of review
I liked where the accommodation was in mull for the price
Negative section of review
Good
Bowness-on-Windermere, United Kingdom
Positive section of review
breakfast food was great room a lovely size location fab
Negative section of review
there were hairs in the bath from previous person and dirty tissue at side of bed window was broken
Weston-super-Mare, United Kingdom
Positive section of review
Congenial atmosphere, friendly staff
Negative section of review
Some of the common areas required more cleaning
Positive section of review
Location
Negative section of review
Instruction provided was completely inaccurate, beds were horrible, no WIFI, poor communication with owner, not able to obtain commercial invoice related to our stay.