1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
Great location, 5 mins from train station, and not far to travel to different parts of city , close to metro, friendly staff so welcoming, very clean, spacious and comfortable room , fab breakfast . Would definitely stay again .
Negative section of review
Nothing I can think of.
Positive section of review
Well located, good, clean, comfortable accommodation in spacious rooms. Good parking facilities, restaurant and bar have a good selection of food and drinks. Staff were excellent, approachable, friendly and helpful.
Positive section of review
Location was brilliant. We went to Adelfi theatre which was ony a few minutes walk. Also went to Ritz for afternoon tea which was a gift also 30 min walk. Fantastic location
Negative section of review
There was not anything that we were not happy with.
Positive section of review
Room was nice and big , didn’t have breakfast .staff very friendly and helpful.
Negative section of review
Decor was very old and shabby , stains on carpets and plug sockets across room from bedside ( do realise that this is down to age of hotel tho ) had an adjoining room which unfortunately had people with a dog , who , and the blame is 100% with them let it bark both mornings for up to half an hour around 8.30 am.
Positive section of review
The room was in a convenient position and the shared taxi facility worked well
Negative section of review
We requested an extra large bed and it was confirmed but upon arrival in our room it was not the case. There was no hanging/wadrobe space apart from a few hooks and no safe in the room
Positive section of review
Ideal location while doing NC 500, Comfy room, good breakfast
Positive section of review
Location is excellent, staff were exceptional
Negative section of review
Room was very shabby, decking on balcony dangerous, bed was awful. The hotel is being refurbished we should have been made aware of this before we booked and the room should not have been advertised as superior
Positive section of review
Cleanliness, location, Decoration, host
Positive section of review
Convenient location
Negative section of review
N/A
Positive section of review
Perfect location
Negative section of review
Nothing