1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location just a few steps from the Cleveland Way. Very close to the hotel so no need to drive (or walk) for food and drink. Very quiet with nice outside seating in a sun trap. Overall rating excellent, we will definitely book again.
Negative section of review
Because we are not familiar with key boxes, we struggled to open it because we didn’t realise there were release buttons ON BOTH SIDES. The box is close to the fence as well so the left button is less obvious. Maybe a reference to this would help in the future. Possibly a meet and greet would have helped us overcome the key problem more quickly.
Positive section of review
Brilliant central location, friendly staff, well equipped kitchen in the room. Certainly will stay again next time in Belfast.
Positive section of review
Quirky accommodation. Great breakfast. Staff very friendly and helpful.
Negative section of review
Tongs for logburner broken, lighter didn't work and only a few pieces of kindling provided. We had to buy logs from the pub. Kitchen hut was advertised but not available because it hadn't been built. Access to a kettle would have been great for a cuppa. Pub menu very limited which meant we had to drive to find somewhere to eat.
Positive section of review
Great location & space - perfect for a night out in the city!
Negative section of review
Communication wasn’t great - I didn’t receive the details on how to find the apartment and had to email repeatedly to sort out late check out.
Positive section of review
I love this characterful hotel in beautiful town
Negative section of review
Bathroom was tiny, shower curtain had mould on bottom. Would not expect that in this hotel.
Positive section of review
Breakfast very nice Staff were excellent
Positive section of review
Great location, and great public spaces.
Negative section of review
Room very hot, there was a fan provided in the room.
Positive section of review
fantastic place to stay
Positive section of review
Very clean
Negative section of review
No fans or aircon. Not helpful in a heatwave
Positive section of review
Location
Negative section of review
It was very tired