1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Fantastic location in a quiet street but just minutes from shops and transport. Great spot! The property was very clean and exactly as described online. The beds were very comfortable too. It was pretty squishy for 5 Aussies, we obviously have a lot more space at home, but that’s just what we are used to and no fault of the property. Communications with the owners was great too.
Negative section of review
The entry hall and bottom of the stairs has a musty, rather unpleasant smell, but fortunately it’s not an issue once you’re upstairs in the apartment. You can cope with it as you only have to pass through when coming and going from the apartment.
Richmond upon Thames, United Kingdom
Positive section of review
The hotel and surrounding gounds are beautiful, the reception staff were polite amd helpful, we stayed in a clean, generously sized, well equipped room, that had a good sized bathroom too. The views from the restaurant area which overlook the grounds, are really nice and having breakfast there is a lovely way to start the day.
Negative section of review
We couldn't open the windows for fresh air to the room... There is a remote controlled air conditioner inside the room, but it was very noisy and did disturb our sleep....we resorted to a slightly less noisy fan. That said, it would not stop us staying at the hotel again...but next visit, will take some earplugs :)
Positive section of review
Restaurant menu was good as we used the evening menu over 3 Nights, even on a busy night we were not invisible and was kept informed.
Negative section of review
Not staying for another day
Positive section of review
Clean and spacious, secure parking, location was great for what we were doing
Positive section of review
Beautiful old country house hotel on the banks of Rutland Water
Negative section of review
Original room was very small and dark but was upgraded by duty manager to superior room with lake view. Pool and spa were closed which we didn’t know when we booked
Positive section of review
Lovely people and a lovely place to stay. Great communication.
Negative section of review
Nothing not to like
Positive section of review
Very friendly staff and lovely secluded location.
Negative section of review
Lots of noise from the next bedroom due to the very thin walls.
Positive section of review
Breakfast was excellent very nice and fresh
Negative section of review
Location could be a little bit closer to the centre but that is out of control
Positive section of review
Central and very clean and well equipped
Negative section of review
Bit noisy with students walking past and parking a bit difficult
Positive section of review
Good size room
Negative section of review
Nothing