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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
Not been updated in 40 plus years easily and I think that is maybe why is smelt so musty. Obviously hotel was aware as window was open when I arrived. Water in the kettle when I arrived so i didnt use it. Two single beds but only one coffee. Mucky around the bin in bathroom and down side of one cabinets. Very dusty on top of wardrobe. Iron was like 3 pound budget type which is fine but at least 10 years old and burnt my collar of shirt. Was cheapish for room but have had much nicer experience in many other places for same price. Also charging 7 quid for Internet is a rip off. Definitely not gonna book this hotel chain ever again. Staff on arriving was at least nice and bed fine and sheets clean. It just really stunk was worst issue
Positive section of review
Beautiful property, lovely rooms , magical setting Super friendly staff from reception, servers and cleaners , everyone had a smile and appeared genuinely happy to help. A lovely atmosphere left us feeling relaxed and spoilt by the beautiful surroundings and warm welcome . It’s been a long time since staying at a hotel where very box was ticked . Fantastic ! Can’t wait to return .
Negative section of review
Nothing
Saint Annes on the Sea, United Kingdom
Positive section of review
We had a fantastic stay at this lovely modern, spacious apartment. Great communication from the host and we loved the location next to the beach at St Anne's with everything on your doorstep. We will be back and thanks again.
Negative section of review
Nothing, it was perfect for our stay.
Positive section of review
There were nice hosts. We were shown around the house of where the facilities were. The bedroom was quiet and cosy. The breakfast was nice and ready the following morning.
Negative section of review
That the bathroom is seperate from the bedroom ie shared. The shared driveway
Positive section of review
Quiet country style hotel. Stayed for 3 nights with my Mum. We had one evening meal and 3 breakfasts which were all lovely. Staff were all helpful & friendly
Negative section of review
My Mum is in her 80s and not a big eater. I felt the evening meal was a bit pricey and would have liked the option to order lighter bar meal.
Positive section of review
everything was amazing, staff so friendly and lovely aswell as the atmosphere and the room was gorgeous.
Negative section of review
nothing
Positive section of review
Location was the only good thing about the hotel, as it was close to where I needed to go.
Negative section of review
Where do I start; room was dirty, there was a mouse running round the room, ants everywhere, the bathroom door wouldn't lock and the shower was either scolding or freezing.
Positive section of review
Good location, good room, friendly staff, good price
Negative section of review
Very basic breakfast
Positive section of review
Amazing room, fantastic breakfast and great location
Positive section of review
Spacious and comfortable. Great location
Negative section of review
No lift but Alastair carried our bags up. So thankful.