1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff are all very friendly and helpful The hotel was very inviting The breakfast had great choice of food and drink.The young lady cleaner was very kind getting me clean towels teabags milk etc.
Negative section of review
Excellent hotel I liked everything and the hotel was very quiet at night so we had a good nights sleep
Positive section of review
Very accomodating, exceptional service from all staff, fantastic breakfast and evening meals in the restaraunt. Very clean throughout. Close to all ammenities
Negative section of review
The window could have been better as it opened inwards
Kingston upon Thames, United Kingdom
Positive section of review
Friendly, helpful staff. Azaz is attentive, personable and kind - a very good manager. Beautiful location and comfortable room.
Negative section of review
Nothing
Positive section of review
So clean and comfy and attention to detail was fantastic! Had everything we needed would definitely recommend!
Positive section of review
The indoor pool and gym facilities. The bed was large and comfortable. Very convenient to catch the tram.
Negative section of review
Didn't realize parking was additional cost at the time of booking the hotel.
Positive section of review
Lovely room and shared facilities, friendly staff on site.
Negative section of review
Asked for a security deposit that was promised to be returned at the end of the stay. It was never refunded and now refusing to answer our emails or calls.
Positive section of review
Lovely ,friendly and helpful hosts. Great breakfast
Negative section of review
Shower
Positive section of review
Lovely clean bedroom full of character beams etc
Negative section of review
On busy road
Positive section of review
The room decor
Negative section of review
The bathroom
Weston-super-Mare, United Kingdom
Positive section of review
Breakfast