1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
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Positive section of review
Great location with free onsite parking. Doors were closed on arrival but we were able to leave our car and take a walk, checking in on our return. Room was clean, quiet and bathroom had been refurbished. Host worked hard to provide customers with breakfast, on his own !. Good choice of cold and hot food.
Negative section of review
Tables in most areas were sticky !
Positive section of review
The location, the spacious room & modern shower room. The majority of the staff were very friendly & helpful. A fairly varied breakfast. I got a great deal on Booking.com that was cheaper than the hotel’s own website at the time.
Negative section of review
I had trouble persuading the first receptionist I spoke to on check-in that I’d emailed the hotel beforehand to ask if it was cheaper to add breakfast before arrival & had been assured that the price would be the same. After this, her manner became a bit curt & patronising. There weren’t enough staff in the breakfast room so I was one of 3 customers waiting around to ask a question & this wasted a lot of time. I’m gluten free & this was the first time I’ve come across hash browns that are not naturally gluten free. Even the Premier Inn & Macdonald’s regular hash browns are naturally gluten free so they must use cornflour or similar to bind. Perhaps consider changing your recipe.
Positive section of review
I enjoyed the breakfast and the staff were friendly and welcoming. The room was clean and comfortable with a nice view over the bay. Evening entertainment was of a great standard and performed by very friendly performers.
Negative section of review
There's nothing to say
Positive section of review
The location was great, very good connection to other places in the area. Comfortable small houses, with excellent and comfy beds.
Negative section of review
I did not realise that self-catering also refers to utilities such as toilet paper. after calling the reception asking for it I was advised to buy it myself. It is a small thing rather showing my lack of experience in the UK, as self-catering I encountered in the continental Europe always referred to food. Just mentioning it for other foreign guests so that they are not surprised.
Bradford on Avon, United Kingdom
Positive section of review
Quiet location close to the area we wanted to be at. Lovely room and Helen very welcoming and catered to our requirements.
Positive section of review
Location is great and staff were very friendly and accommodating. Room was good.
Negative section of review
Breakfast wasn’t great. Sausages were a disappointment. Hotel decoration needs an upgrade
Positive section of review
Lovely location and dinner was very good. Welcome very good.
Negative section of review
You need to preorder breakfast the night before which was fine but we waited 25 minutes for it, my eggs florentine were cold and the eggs seemed to have been prepared sometime before serving. I could only see apples and oranges as fresh fruit, for the price of the accommodation I think there should have been more choice of fruit & juice.
Hemel Hempstead, United Kingdom
Positive section of review
Clean basic facilities good expensive
Positive section of review
Nice area and close to water. Cosy.
Negative section of review
Hallways were a little narrow for us The caravan wasn’t as clean.
Positive section of review
Friendly staff & breakfast.
Negative section of review
Overpriced but times are tough i guess