1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We didn't actually use this facility but there was a good varied menu available. We received complimentary tea and delicious scones on arrival. Location for Kew Gardens was perfect, within short walk to choice of two entrances. Accommodation was clean and comfortable with the added benefit of off road parking right outside (may be dependent on apartment selection). Excellent hospitality and service by host and staff. Would recommend.
Negative section of review
,There was some traffic and aeroplane noise, but not enough to be annoying and where isn't there in London. Not a criticism, more an observation.
Positive section of review
This is a beautifully presented cottage with a fabulous garden. The birds and birdsong are lovely to watch. Very comfortable beds and furnishings and super clean. Lovely welcome basket and local eggs as a bonus.
Negative section of review
Nothing
Positive section of review
Reception lady was lovely and welcoming as soon as we walked in. Room was spotless and really nice size
Negative section of review
Nothing
Positive section of review
All the staff were very friendly, and the hotel was everything that was promised.
Negative section of review
Everything was great.
Positive section of review
Room was very good. Nice fixtures and fitting. Nice and quiet.
Negative section of review
Only criticisms wasere the room was rather small and the shower floor very slippery ( no bathmat supplied)
Positive section of review
Central location close to the main road and easy parking.
Negative section of review
Nothing to dislike
Positive section of review
Breakfast. The staff and hotel manager were excellent
Negative section of review
Room was dark with very little natural light and no view
Positive section of review
location ,excellent breakfast excellent room
Negative section of review
room number 16 bit like dundgeon too dark only good thing it had shower not bath
Positive section of review
Lovely hotel, bright modern and clean.
Negative section of review
Breakfast was disappointing
Brighton & Hove, United Kingdom
Positive section of review
All excellent service
Negative section of review
Room needs upgrading