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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
From start to finish we've had the most amazing stay!!! The apartments are absolutely gorgeous 😍 perfectly spotless and absolutely have the wow factor. Excellent location and you can get to the nearest public car park through the shopping centre! The communication from the host has been great, and the cleaners that were there were so lovely, letting us leave our luggage before check in and collecting after lunch on the day we left. One of our party booked to stay again while we were there and I definitely be returning!!
Positive section of review
The hotel was well equipped with a nice lobby bar, 2 restaurants and a pool. The room was great, the kids really enjoyed sleeping on the fold down bunks. The buffet breakfast was great. The staff were very helpful organising our room for another night and the man working in the lobby was great and also very helpful. We were able to leave our luggage until we flew out at 11pm the day we checked out. The hotel was also easy to get to Legoland (Windsor) from. We caught an uber for 35 pounds from the hotel.
Negative section of review
The room did not have aircon (had a unit but seemed to only work as a fan, not air conditioning). The windows were unable to be opened therefore the room was quite hot. We also had an 'air port view room' but could not actually see the airport/run way. Although next to the airport, the hotel is not able to be walked to from the airport. However, it was easy to catch one of the local busses from the Heathrow Bus station - just a few stops away.
Positive section of review
Loved location. Disabled room and brought dog. Able to neat in private room with dog away from other customers. Manager was great. Very friendly team of staff 👍 👏
Negative section of review
Bed was a bit saggy and dipped in the middle.
Positive section of review
Aa beautiful house lovingly and beautifully restored. Immaculately clean. Delightful owner. Delicious breakfast. Enchanting garden.
Positive section of review
Vicky on reception was so welcoming and helpful. Lovely to talk to every morning. She showed interest in our days out.
Negative section of review
The rooms were dated but I knew that from the photos
Positive section of review
Cleanliness and comfort of the room were excellent. Easy to walk to Piccadilly station. Good variety at breakfast.
Positive section of review
Very accommodating. Stay were friendly and helpful. Room was very spacious and comfortable.
Negative section of review
Breakfast was lacking. A lot of items were missing and not replenished for the duration of us being in the restaurant so didn’t get a lot to choose from. No fruit, pastry’s were minimal and there were items from the hot buffet such as hash browns, tomatoes, bacon that were not available when we were choosing our breakfast items.
Positive section of review
Very convenient for the town centre, quiet room and very comfortable.
Positive section of review
Beautiful location, lovely mansion , big bedrooms, new bathrooms
Negative section of review
Early days as the hotel just re-opened a few weeks ago. No hot water in the evening but they got a plumber in and it was restored. No help for us to carry suitcases up the stairs.
Positive section of review
Clean, has everything you need,
Negative section of review
Nothing