1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location is great - East access to both city and the west end.. walking distance if preferred or tube access is very easy. Plenty of choice within the hotel of food and drinks. Friendly staff, great rooms with everything you could think of. We had room service and the food arrived at the right temperature which is a must for us - noone likes cold food, unless it's a salad lol.
Negative section of review
Service in the reception bar was a little slow, after waiting 15mins - the lynoess opened and we moved in there which was great.
Positive section of review
2 Rivers just gets everything right! Hopefully the new managers will maintain the high standards and well trained staff. Having the accommodation away from the pub is great and the rooms are so well planned. There is plenty of parking and a great value breakfast, which is optional.
Negative section of review
It's a shame there is such a long walk next to busy roads to get into town.
Positive section of review
Very good quite a variety, staff was friendly and helpful. I had stayed once before And it was well situated for all my needs easy access to the city. This is why I chose it again very very clean.
Negative section of review
The restaurant the kitchen was closed by 7 p.m.
Positive section of review
We were on a walking break and therefore it would have been good if there had been information / recommendations about dinner and breakfast options.
Positive section of review
Everything from room to breakfast to leisure area to bars and overall friendly and relaxing
Negative section of review
The only issue we had was the noise in the exec suite. 323 that came from the pipes when water was used & it went on for 45 minutes max washing hands after loo or running bath or shower the noise is long n continuous and needs to be sorted & did ann9y my partner.
Positive section of review
The room was clean, albeit small. Yea and coffee provided. The garden was secure
Negative section of review
The room is on the first floor, which we didn’t realise on booking. Access by an angled open metal staircase which was quite steep. Our dog would not use it so had to be carried up and down. The garden lawn was quite long which upset the dog and he wouldn’t go.poor mobile phone signal at the property which is not the fault of the owners but the wifi was very weak which meant it dropped out a bit. There wasn’t anyone at the property to discuss things with, had to be done by either text or phone. Only one bedside cabinet so had to use the floor. The quilt was very noisy( crinkling)There was no cupboard or wardrobe for clothes so had to be in the suitcases. The door to the bathroom was glass and there was nowhere to stow soap etc in the shower. The front door had glass panels in it but no way of stopping the light coming through in the early morning. There was a thirty pound charge for having the dog with us which we didn’t know about until after booking and so had to be paid separately. On complaint when we left the owners offered a refund which has now been received . We chose to leave after the first night of two mainly because we were finished early at our engagement and couldn’t face the second night. This review is as it was and is meant as suggestions for improvement.
Positive section of review
Amazing stay and very kind staff and lovely time away the best time ever
Negative section of review
Everything
Positive section of review
The staff were fabulous and the lounge/dining area super comfortable
Negative section of review
Buffet breakfast was nice enough but a bit cold. No cold meats as an option
Positive section of review
Warm welcome, smart bedroom, tasty breakfast, job done!
Positive section of review
Location and price
Negative section of review
Bed was horrible to sleep in Room smells weird Secondary lock on the inside of the door Walls were unclean