1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We stayed here as we was getting the euro star in the morning. Great location. Lovely inside the apartment had everything we needed.
Negative section of review
Was a little bit of a faff getting the key to the apartment.
Positive section of review
Really welcoming, a great location, a fantastic breakfast and lots of really good advice for the area
Negative section of review
Nothing
Positive section of review
Location was nice and it had a brilliant chip shop opposite.
Negative section of review
My room was near the bar and it was soooo loud. Also my widow looked out into the car park so had to have the curtains shut to have any privacy. The windows were naff so you could hear the road and the car park being used by coaches a lot.
Stoke on Trent, United Kingdom
Positive section of review
I chose this hotel because there was an on site restaurant.
Negative section of review
I was the only person eating there. The menu was old, crumpled and dirty. When I tried to order something from the menu, they didnty have it. Then I was told they arte changing the menu , so using up the stock of what they have. So, if y9ou don't order what they have you don't eat. I ordered the salmon, new potatoes and garden vegetables. Then told they didnt have the new potatoes or veg, but I could have chips and a 'nice' salad. Cheap chips and very basic salad with no dressing. The brekfast was even more disapointing. Never again
Positive section of review
Breakfast choices very good, staff very friendly
Positive section of review
Breakfast was lovely lots of choice
Newcastle upon Tyne, United Kingdom
Positive section of review
Comfortable room, staff friendly.
Positive section of review
Good service and good staff.
Positive section of review
Location and gardens
Negative section of review
Not table service for meals in restaurant for a lovely hotel and having to order at the bar it’s a shame breakfast was basic not catered for vegetarian options and no air conditioning which would have been nice
Positive section of review
Nothing
Negative section of review
Old apartment with ugly bathroom