1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Excellent meals. Very nice room, even though the staff were not aware that we had booked a room with a sea view ( our room did not have a sea view). They said that Booking.com keep allocating this particular room as having a sea view even though they keep telling you it hasn't! The staff were very accommodating and gave us a free evening meal to make up for the extra money we had paid for a sea view. So satisfied with the outcome.
Negative section of review
The Lifeboat was fine, but may I suggest that Booking.com listen to their hotels so there is clearer communication (see above comments about room with sea view). I am more inclined to book directly with the hotel in future to avoid any confusion
Positive section of review
Beautiful quiet location, central to all the sites within 5 minutes walking distance to tube station. 10/15 minute walk to Royal Albert Hall. The hotel itself was very clean, the staff was very nice and friendly, and the breakfast was lovely, great selection, and variety. A little mix-up with room but was able to change us straight away with no issues. I'd definitely go back again.
Negative section of review
The rooms are small in size, but for the amount of time you spend in them it was not an issue.
Positive section of review
This castle was amazing. Parking was readily available. Rooms were huge and extremely comfortable. The interior furnishings added to the charm of a castle stay. There was a separate huge bath and shower. A comfortable king-sized bed. The restaurant offers excellent food at reasonable prices. It backed onto a forest and overlooked a village. Staff were very friendly and helpful.
Negative section of review
Creaky floor. It'd be nice to have a small night light in the bathroom.
Positive section of review
Fantastic location, right near the beach, great cafes, pubs and restaurants nearby and everything within walking distance to town. The Stones was so welcoming, spacious and a fantastic choice for myself, husband and our three teenage boys. Thanks for having us, we loved St Ives.
Negative section of review
Everything was great.
Positive section of review
Very comfortable and cosy 2 bedroom apartment. Clean updated bathroom. Living room was a nice place to relax. Breakfast was good. Staff were accommodating and friendly. Location was excellent.
Negative section of review
No complimentary tea/coffee in our room. Had to ask for towels for the ensuite. The twin beds were so narrow. Pillows weren’t great. No designated check in area. Had to go to the pub main bar to check in so we felt in the way of busy staff rushing around serving meals.
Positive section of review
Comfortable bed, nice clean room, towels high guilty, other hotels take note. Very pleased, quiet place. Well worth the money.
Negative section of review
Not their fault, I arrived mid afternoon, so I did find some on street parking. After 6 pm, there is more parking in permit bays..
Positive section of review
Beautifully decorated luxury room and ensuite. Lovely hosts very welcoming and helpful.
Positive section of review
Quiet, local, very clean, secure, comfortable and nicely presented.
Negative section of review
Nothing to report, exactly what I wanted.
Annesley, United Kingdom
Positive section of review
Breakfast was freshly cooked and very good.
Negative section of review
Everything was fine for my short stay.
Positive section of review
Everything
Negative section of review
Nothing