1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location, just a short walk away from the front. Nee and Ash were very friendly and helpful from the get go made the stay for me and my friends very enjoyable and comfortable. Rooms were very clean as was the hotel. The breakfast provided the next morning was lovely and freshly cooked, I would definitely stay again.
Negative section of review
Hotel has no card machine so have to pay for your stay in cash, not a negative just a heads up for future travelers.
Positive section of review
Comfortable beds and rooms. Great dinner and breakfast. Though bike storage facilities could maybe be improved, staff were very helpful in providing us with (improvised) secure storage for five bikes and mats for dirty shoes. The pub is in a beautiful location next to a church and the village square.
Negative section of review
Only feedback is that bike storage could be improved to allow for more cycling guests.
Positive section of review
Breakfast was good. Plenty space to have a quiet meal time. Bedroom: good size/ general condition.. Very competitive pricing. Overall -a good room with good facilities. All staff were bright, cheerful and friendly especially ‘check in’ man.
Negative section of review
Only 1 socket point- none near mirror/ hairdryer to allow use of other hair appliances. Bathroom: sink did not drain well.
Positive section of review
Lovely reception staff, clean comfortable room and great breakfasts. Easy parking near to the room and excellent location. The evening meals were also excellent and we would definitely return.
Negative section of review
Nothing.
Positive section of review
Liked the spacious apartment, loved the balcony. Liked how helpful and accommodating the owners were. Would highly recommend.
Negative section of review
Could have done with a full sized iron board.
Positive section of review
Right in the centre of Settle. Perfect for train travellers. Fish and Chips just around the corner.
Negative section of review
SYKES as agent for this location has an absolute disgusting service. They do not respond to any request. They don´t send appropriate documents for invoice. They don´t take full data from booking.com in their system. It takes hours to get somebody on the phone. And she can do absolutely nothing to solve the situation. Sorry, but this "service" is so far from acceptable, that it would have been more comfortable and relaxing to sleep under a bridge. This is the most disrespectful way I have been treated by any host since years. An absolute waste of time and energy - never ever again.
Positive section of review
Ground and hotel are lovely, staff are so friendly
Negative section of review
Beds weren't the best but the room was lovely otherwise
Positive section of review
There was nothing to like about the Apartment
Negative section of review
The apartment was the worst we ever stayed in we had no TV remote,the washing machine flooded the whole floor we had to use the towels and blankets to try and dry it,there was no mop/brush.We had to wait all day before anyone came to check it and it meant we had no way to dry it and put daughter who has a disability wasn't able to go into the room as it wasnt safe it was slippy we had to keep her between the two bedrooms and that was difficult for her.I asked to b moved but they said there was nowhere available.Under one of the beds was all rubbish and a vape under the other.I contacted them to complain and to be reimbursed for this as it was a disgraceful place and also the way we were treated especially as it was unsafe for our daughter and i also asked for TV to b replaced which they didn't.They said we left it too late to put in a complaint but thats not true they also said i didnt contact them when this all happened which is lies as I sent a pic of the phone calls on my phone on that day.I hope yous can help as this ruined our daughters holiday and ours.I look forward to hearing from yourselfs bernie
Positive section of review
Good Location and parking
Negative section of review
It’s not clean and walk way is not ready to use and smells in side the house
Positive section of review
Location
Negative section of review
It was fine
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