1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room we had was exceptionally small. It was in the corner of the building and to get to one side of the bed meant you had to navigate a small gap between the bed & the wall and the bed and the cupboard. Some lights were not working (one was fixed during our stay) The bathroom exhaust fan turned on when you just walked past the door so it had to be shut all the time to reduce the noise of the fan. The bed itself was very comfortable. The breakfast was also great. The staff - The one we had for checking wasn't that friendly. There was a girl also at reception who was serving another customer, was bubbly and cheerful. The bar staff could also take a lesson in Customer Service.... The position of the Hotel was good being only a 15min walk into the town area.
Negative section of review
Some staff need to be more welcoming & cheerful to new guests. Same with some bar staff The room was too small for a double bed
Positive section of review
The staff were very helpful, we dropped our bag off at reception and on our return they had delivered it to our room. The room was lovely and clean, and the breakfast was delicious.
Negative section of review
Nothing
Positive section of review
Wonderful warm welcome and fabulous service from front desk throughout our stay. Woodfired pizzas in the garden were outstanding. Room was beautiful.
Negative section of review
Not much atmosphere in the hotel bar when we returned for a nightcap. While I totally understand the staff need to close down and go home we did end up feeling like we were in the way.
Positive section of review
Staff were excellent, everybody professional and helpful . Rooms roomy, Breakfast very good . And Breakfasty
Negative section of review
It was all very good.
Positive section of review
Modern, great atmosphere, good location, lovely rooms, very clean, double sofa bed for kids
Negative section of review
Hard bed
Positive section of review
Beautiful old pub. Lovely large well equipped room.
Negative section of review
Room exceptionally hot and unable to cool it down. Noise from road meant we were unable to sleep.
Positive section of review
The sky walk was the best....bar sitting was good
Negative section of review
They did not clean the coffe cup 1 day..
Positive section of review
Excellent location , spacious and well equipped
Negative section of review
Liked property but would be improved if there was somewhere to put soap and shampoo when in shower
Positive section of review
Safe place to park motorbike , great staff
Negative section of review
Bar was shut early , was a bank holiday Sunday though
Positive section of review
location, flexibility of staff
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