1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff were helpful and the guest house was very clean. The breakfast was ok with a choice of either hot or cold food. Have to say the cooked breakfast choice was limited and although the quantity was good it would have been good to have had say bacon rather than sausages every day. Location was excellent with bus stops into city centre outside.
Positive section of review
Good location for exploring Southampton, near cafes and restaurants, comfortable access to the cruise ports! Coffee cafe and a variety of purchasable snacks, as well as a kitchenette in the room were attractive plusses. Helpful, welcoming staff!
Positive section of review
This was a perfect stay in an amazing house! The owner is super friendly and welcoming. The room was like a dream, huge and brightful. Breakfast was excellent. Highly recommended!
Negative section of review
Nothing.
Positive section of review
Well the breakfast was always cold and was never made up for the the layer people and so little was left as a choice . Very disappointing. Little service from any staff Very poor.
Negative section of review
Breakfast service.
Positive section of review
It was clean and great distance to the train station and also city centre. Very nice and peaceful neighbourhood. The hotel is also looking great from the outside and also inside.
Negative section of review
There was a bit of noise from the neighbours in the other room. Walls were a bit thin. But I still was able to sleep peacefully.
Positive section of review
Perfect for what we needed. Cosy, everything walkable. Karen was brill and gave all details in advance. We would stay again in a heartbeat.
Positive section of review
Positive - location, lovely room, water taps in corridors, friendly and helpful staff, play area
Negative section of review
Room - no biscuits with tea & coffee, no conditioner or body lotion Spa - lack of family changing at spa, child protection, expected to send unsupervised child in to a male changing room to strip, dry and dress Lifts - feels unsafe, lift at spa broken
Positive section of review
Room, service, staff and location excellent
Negative section of review
None
Positive section of review
Clean, cosy, friendly staff.
Positive section of review
Good location
Negative section of review
We were disappointed- we booked this location for the night of our wedding due to the fantastic reviews. Having got in late from our wedding day the night before, we were awakened abruptly at 7am for a fire alarm and then stood outside in the cold for almost 45 mins. It felt like a waste of money and a poor choice for the night of our wedding. We didn’t receive any apologies or compensation from the hotel and felt frustrated by the whole experience