1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
They didn't ĝive you have to tell them the person when you booked it did you book it by on the phone oh yeah by the phone okay tell them tell them I I came to London they know you came to London last night I mean the problem is where you going to find availability to stay near here this is the only problem unless you find something you have to check out the whole day anyways sous out room And the roo was so dirty
Negative section of review
It was a bad experience. I booked a room for two people and stressed the cleanliness of the room. I was surprised that they gave me a very, very narrow room in the settlement. A bad, unclean room. The sheets were unclean and smelled bad. They refused to change them, even though I paid only 100 pounds to spend two hours. I will not repeat any reservation in this hotel.
Positive section of review
The hotel is in an excellent location. Close to all major attractions of London. We received excellent service from the hotel staff who were very nice and respectful. Breakfast was good and tasty . We slept in a standard double room which was clean and in good maintenance condition with comfortable beds
Negative section of review
Missing of fresh vegetables at breakfast Room size was small with limited space to store our belongings and no stand unit for suitcase
Positive section of review
Muriel, our hostess, was very friendly and very welcoming. She accommodated us for an early breakfast and offered some great advice about things to do in the Lake District. I would add that the breakfast was filling and very good.
Positive section of review
My husband had an accident in the bath when he slipped after having a shower as there was no slip mat. Staff didn’t really say much and he has now a problem with his eye that he hit against the shower screen
Negative section of review
An apology from the manager with confirmation all showers is baths will now have slip mats and a refund
Positive section of review
Location because it was close to family, close to a convenience store and close to bus stops. House was clean and kitchen had lots of freezer and fridge space and a decent cooker.
Negative section of review
Steep staircase.
Positive section of review
Lovely clean comfortable room. Delicious breakfast. Very friendly reception staff. Great location.
Negative section of review
Breakfast waiting on staff not so impressive.
Positive section of review
Location and price brilliant
Negative section of review
Same in most hotels only given 1 pillow each
Positive section of review
Staff were friendly.
Negative section of review
Dirty. Freezing room Insects in the room Very old dirty decor
Positive section of review
Good location
Negative section of review
Charge to store bags
Positive section of review
All Fine