1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
My third time at the coastal resort and every time the caravans are first class, clean, and extremely comfy. The location is amazing, and the staff on site are always extremely helpful. 👌🏻
Positive section of review
The location was perfect and Charlotte the Manager was so incredibly friendly and helpful- she absolutely took such wonderful cared of us.
Negative section of review
Unfortunately our mattress was not terribly comfortable.
Cartworth, United Kingdom
Positive section of review
Convenient access (keypad / code and key in secure keybox) hence no need to be there at a specific / agreed time. Not much else.
Negative section of review
Appt is sterile, not at all charming or homely. The few fixtures are cheap and tacky. Some broken and loose fittings take the shine of what could otherwise be a pleasant stay. The appt is on the first floor and access is via some steep stairs (no lift). That was OK for one night but my elderly mother could not have managed more! Had that been in the description I probably wouldn't have booked it. I would not say this appt has stunning views. It is in the bottom of the valley in a nice wooded area, very calm and only 5 mins from the center of Holmfirth but stunning views ? Not really.
Positive section of review
Even the nice location right next to the Loch was ruined by the staff and the condition of the hotel
Negative section of review
A choleric, overwhelmed manager insulted us loudly in the lobby after we had asked at the reception how we (including three 80+ year olds) were supposed to get our luggage to the fourth floor without a lift. We were made fun of us by asking whether we would want him (the "manager") to carry up our suitcase. His response actually made the whole situation even worse. The condition of the non-renovated rooms is horrendous as you are greeted by a damp and stale smell and we woke up with a headache despite sleeping with the window open. The "renovated“ ones should undergo another renovation as they are still not worth the money. At the buffet the staff did not refill the bread after already asking 4 times over a period of 15 minutes because it was still frozen even when there were still 45 minutes of the breakfast time left. The few staff in the breakfast room were almost running in and out of the room even though the room was only 1/4 full. The manager from the previous day walked around with a frown so big that we all felt very uncomfortable. I strongly advise anyone to stay away from this place.
Positive section of review
Good location, very central but wasn’t noisy to say it’s right in the centre.
Haywards Heath, United Kingdom
Positive section of review
Very friendly and relaxed atmosphere. Nothing too much trouble
Negative section of review
Little bit isolated. But our fault as we like to walk and there are not a lot of paths nearby
Positive section of review
We stayed for work and were very happy with the property.
Positive section of review
Lovely little room friendly staff comfy beds
Negative section of review
The price of breakfast. I cannot eat gluten or dairy and just wanted a slice of gf toast and they wanted to charge me £19.50
Positive section of review
Breakfast was very good.
Negative section of review
The room felt a little claustrophobic
Positive section of review
Nothing
Negative section of review
No hot showers very dirty and unclean got very poorly
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