1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Peace and quiet. Beautiful location. The Bothy is spacious and comofrtable, clean and well equipped with everything we could want. The hosts were delightfully friendly and helpful. The Hall Inn just a five minute walk away serves excellent meals, too.
Negative section of review
Everything was excellent!
Positive section of review
Close to AO arena, plenty of room and lovely little flat. We only stayed for one night but had everything we needed for our stay. Flat was clean and balcony was a bonus. Underground secure parking was great for peace of mind to leave the car.
Negative section of review
Would have preferred to be given instructions for check in the day before not 10 mins before check in. You have to collect the keys from a shop about 5/10 min walk away which was fine but would have been nice to know this before we arrived. Main shower was broken, again not a huge issue as we only stayed one night. Would have been difficult to park if only one person as you have to enter the building to manually open the car park shutter.
Stratford-upon-Avon, United Kingdom
Positive section of review
Super comfy bed. Lovely outdoor seating area. Everything you needed for stay. Amazing selection of coffee and tea and lovely to have fresh pint of milk in fridge
Positive section of review
The room was spacious with a comfortable bed and good bathroom. Breakfast was excellent as is the location of the hotel.
Negative section of review
I returned to the hotel at 4.45pm on May 2 only to be told that guests could not enter as there had been a fire at about 1pm. This was understandable however we were all made to stand outside the hotel with no information as to when we would be allowed back into hotel rooms. Even though the fire was hours before the staff had made absolutely no effort to provide chairs, water or food. As a walking stick user this was quite painful for me. Then a strident blonde woman appeared at the door and rudely told us all to get away from the entrance. I was eventually allowed back into my room at 8.30pm. The lack of consideration for guests and the lack of basic amenities was truly astounding. I have travelled all over the world but never found such a lack of organisation in any other hotel. I put in a complaint on May 2 but as of May 21 have received no reply.
Positive section of review
Staff were extremely friendly and helpful. A great buffet choice at breakfast.
Positive section of review
All was good, but the staff were exemplary. Always a smile and a greeting.
Negative section of review
Maybe a larger pool in the Spa, but now I’m being picky!😀
Beeston Hill, United Kingdom
Positive section of review
Good location. Perfect for football stadium. Comfortable and clean.
Positive section of review
Elizabeth was really helpful, the breakfast was especially good.
Negative section of review
Nothing really to complain about
Positive section of review
Great location over looking farm Fields.
Negative section of review
Great Property to stay at.
Brighton & Hove, United Kingdom
Positive section of review
Perfect location
Negative section of review
Noise went on until 6 in the morning
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