1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel is beautiful we have stayed there a few times and we would definitely go again
Negative section of review
Just wish the room had 3 single beds instead of 1 single and a double
Positive section of review
Clean, everything we needed was easily available, staff helpful and friendly
Negative section of review
Nothing - we liked it very much
Positive section of review
Staff helpful checked in late due to traffic recieved excellently on arrival
Negative section of review
No negatives beautiful location great rooms excellent value
Positive section of review
Good interior for 3-star, despite shabby exterior. Good breakfast.
Positive section of review
Proximity to Terminal 5 and easy access to Terminal 5 via PODS.
Negative section of review
No elevator to second floor. Could be a problem for older folks and carrying lagguage up and down.
Positive section of review
Good location and room was clean and tidy
Negative section of review
An alarm had been set (not by me) in the room to go off at 6am which was really annoying as I then couldn’t get back to sleep. I’d booked a late checkout to avoid having to get up early.
Positive section of review
Great location, very clean and tidy.
Positive section of review
Good location. Clean and tidy
Negative section of review
Wifi only available in one area. Not hard to get everywhere (we were told it was an old building, we just stayed in a 17th century castle that had excellent wifi, just need more access points) When we arrived we were told we could not have an evening meal as had a bus party coming in and the chef could not cope. As a paying guest I think we should have been able to get a meals. Too many signs telling you what you can’t do… there were three telling you how to use the shower curtain.
Positive section of review
Just location
Negative section of review
Most things Room not as clean as should’ve been cobwebs in room Bedding damp No hot water just about warm for shave No coffee in room requested it never came Gut back to hotel Wednesday night 10pm told bar closed Not good enough
Positive section of review
The location
Negative section of review
Noisy