1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very helpful and welcoming staff. Great location on the harbour in a quaint listed building. Simple menu but great food, most meals could be made gluten free including fish and chips which was a bonus. The hotel is under new management and they are working in upgrading the rooms Our room, had just been refurbished and was really comfortable. Please note, the small room is small, so if you need a little more space select a standard room. For our overnight it was fine.
Negative section of review
Nothing, it was just perfect for our overnight
Positive section of review
Ideally located for travelling to nearby tourist destinations. Hotel decor exceptional. Welcoming and friendly staff who were helpful and approachable. Food excellent and staff went out of their way to help with my dietary requirements. We went for a two day break and would book with them again. Highly recommended.
Negative section of review
We had an attic bedroom on the second floor and the bath/shower was under the sloping part of the room. I am tall and think it could have been better placed as the bathroom was not small. The only other issue was that there is no lift. It did not affect us but could cause problems for others. No other issues.
Downhead, United Kingdom
Positive section of review
Really clean, everything seemed brand new! Easy check-in and out, great communication from hosts.
Negative section of review
Nothing.
Newark upon Trent, United Kingdom
Positive section of review
lovely room in town centre location just a 10/15 min walk to the train station
Gatehouse of Fleet, United Kingdom
Positive section of review
I’ve been coming for over 10yrs it’s a beautiful location quiet scenic place.
Negative section of review
I dnt like how it’s changing,the same menu every night and having to pay for the extras if you go over the £30 for dinner..you use to get a 4 course meal a different menu every night all inclusive in a package.
Positive section of review
Really enjoyed our 1 nt stay. Helpful staff , nice place to be. Good value.
Negative section of review
I thought the restaurant menu was poor.
Positive section of review
Clean, comfortable and charming with friendly staff and good food.
Grange Over Sands, United Kingdom
Positive section of review
Lovely property with great views and brilliant staff.
Negative section of review
The spa/ pool area needs an update a fresh coat of paint.
Positive section of review
Rooms really comfortable, lady who runs it was lovely
Negative section of review
Nothing except no TV remote in the room
Barnard Castle, United Kingdom
Positive section of review
Comfortable and in excellent area.
Negative section of review
It’s 4 miles outside of Barnard Castle, which means we had to use taxis quite a bit.
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