1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great for a small family or friends travelling together as it is a double bed with a single bunk on top. The unconventional full bathroom was good for purpose, towels were provided- the room has everything needed for a budget stay. Only a short walk away from New Street station though some confuse it for the other ibis budget in the area which I witnessed happen in the lobby. There was a small window you can open that was good for ventilation.
Negative section of review
There were some issues with key card that made it difficult to leave and come back to the room without assistance from the front desk. After the first instance I took care to keep the new key card from the front desk away from anything that would demagnetise it. However when I attempted using it a few hours later I was locked out for a good 20 minutes while staff attempted to open the door with various keys. The room adjacent to mine had a similar issue but they were able to get into their room after 5 minutes of swiping their key card. The staff was helpful but suffice to say the hotel keys needs some upgrading across the board. They was a damp smell throughout the room when you first enter, likely from the shower that does dissipate after opening the window and exhaust fan.
Positive section of review
Fantastic stay at Twilight and Shakia was a fantastic host who made sure I had everything I needed. The apartment was so nice I wished I never could have left! It's central to everything; the local shops, bars, cafe's etc and Highbury and Islington station is about a 10-15 minute walk. Highly recommend, you won't find a better place or host in the area.
Negative section of review
Absolutely nothing! Everything about the apartment was amazing.
Brighton & Hove, United Kingdom
Positive section of review
We liked the marina and the view. The room was lovely and spacious too. There was one tall blonde guy who was fairly new (As he told us) who was outstanding and we would like him to be thanked as he went above and beyond to smile and to be polie to us.
Negative section of review
On the main front reception desk, there was a large man who was extremely rude! He was rude to all of the guests asking questions before we even checked in. We felt like we were nothing but a nuisance. He even embarassed a man by telling him loudly in the main area "Your card has been declined" and looked almost angry. Its just disgraceful behaviour and we would like him to be picked up on this. We were also told to arrive to check in at 12pm but we were not able to check in until 1:40pm, we were late for our booking in brighton too because of this.
Positive section of review
Delicious breakfast at a very reasonable cost Friendly host who kindly allowed us to park our camper van at theirs to stay over Comfortable and clean accommodation
Negative section of review
The bathroom not actually being attached to the room was a bit unusual but didn't cause a problem!
Positive section of review
Very clean, excellent location, parking space and access to a balcony. Friendly and responsive host. Highchair provided as requested.
Negative section of review
Nothing really, maybe could have some more instructions on how to find the property (as it’s new our sat nav didn’t pick it up) and how to work bins etc (we found the key card but couldn’t work out how to operate the system once we were in - so couldn’t take recycling down when we were leaving) but nothing major!
Positive section of review
The host was amazing, she carried my bags up the stairs, arranged my parking permits for my whole stay
Positive section of review
Clean, good size, parking, kitchen fully equipped, comfy beds, Great location .
Negative section of review
WiFi poor - had to hotspot to work.
Positive section of review
Unfortunately we didn't have time, although it looked wonderful.
Negative section of review
A little more within walking distance.
Positive section of review
Excellent breakfast, lovely staff.
Positive section of review
Excellent price.
Negative section of review
Very basic with Lino on floors but I guess to be expected at the price.
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