1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The position was great for visiting London. Access to the underground & buses. The room was good and clean the bed comfy. The food was good too.
Negative section of review
We did not like the way we were billed as they took double payments one they cleared up when brought to their attention a second double payment took 10 days to show removed from bank account.
Bowness-on-Windermere, United Kingdom
Positive section of review
The Hotel was every well set out and room was nice with a great view. Spa was a really nice experience
Negative section of review
Room could do with a fridge, the car park spaces were reserved at the front of the hotel exclusive guests cars and I was told to park around the back of the hotel and was blocked in by a van, the Penthouse suite you would have thought would get a reserved space, at breakfast we were told couples were not allowed to sit by the window as they were set up for 4 but other couples were allowed these tables.
Positive section of review
Very nicely decorated, clean and comfortable. Nice views of the countryside. Friendly staff.
Negative section of review
Unfortunately the doors on our and our neighbours' doors shut quite hard, would be nice if they could be fitted with a soft-closing mechanism.
Positive section of review
A great central location, and a phenomenal view of the city from the room I stayed in.
Negative section of review
Unfortunately I was unable to see the full facilities available in the property, due to the short nature of my visit. What was disappointing was the inability to easily see any lounge facilities on arrival.
Positive section of review
Large apartment with great kitchen area for preparing food. Secure car park
Negative section of review
Car park charge, however it is very central so probably typical for this area.
Positive section of review
It was very clean! But the hot water wasn’t working
Negative section of review
No hot water! And rude staff!
Positive section of review
Easy checking in good location
Negative section of review
Location good, good price and comfortable
Positive section of review
Service was very good.
Negative section of review
Bed was very uncomfortable - almost like the base had collapsed so my husband and I were rolling into each other so did not not get a decent sleep. Breakfast was very disappointing - tinned fruit, poor scrambled eggs (other egg options were not clear), limited choice.
Positive section of review
The location is good
Negative section of review
There was an unpleasant smell, and the bath didn’t run down properly!! The single beds can’t be made a double bed! No hooks, to bring them together.
Positive section of review
Very clean