1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Bourton on the Water, United Kingdom
Positive section of review
Ideally situated small barn. It was very clean and comfortable with everything provided, suitable for our stay. Very welcoming host Great location for spending time in Bourton on the Water, as well as exploring the Cotswolds further. We visited NT properties, Hidcote and Snowshill Manor. Cotswold Falconry Centre amazing, with excellent restaurant and garden centre. Also heritage railway and Broadway.
Negative section of review
Just to be aware Bourton is extremely busy. We visited first thing in the morning and in the evening, si no problems
Positive section of review
Overall a good location, well appointed. A few observations that need to be corrected. Overall staff helpful but the hotel seems to be under staffed.
Negative section of review
There were a few issues: - Room service menu via TV very difficult to find not intuitive, and even too staff some time to find. system needs updating. - No back-up room service menu in rooms - no response from phone lines (room service, reception, general) - I had to go to reception, which was not staffed, then search the kitchen for staff to help. In general there are staffing issues at the hotel. The staff in place were very helpful and professional but the hotel is under staffed. Taxi booking service - unable to locate any Heathrow locations in the system (even with staff help) i.e. car rental locations.
Positive section of review
All facilities were great, rooms well proportioned. Great location even if using public transport.. Excellent choice for breakfastv
Negative section of review
Could have done with a garden area with some benches.
Richmond upon Thames, United Kingdom
Positive section of review
Great location, food in the restaurant was very good, the grounds are lovely to relax in. All the staff were friendly.
Negative section of review
Our room didn’t really meet our expectations. The aircon was not powerful enough / working properly - after leaving it set to 18C all day, it was still 24C at night, which made it very uncomfortable for us and our baby to sleep. The TV was very small and difficult to watch from bed. There were no plug sockets by the bed. Additionally there were not enough staff at dinner on the Friday evening, as they were busy with a couple of big groups, we were pretty much abandoned after our main course - would have ordered dessert and coffee if we’d been asked.
Positive section of review
Excellent little apartment great location very homely hence we've stayed there four times now
Negative section of review
Nothing to dislike
Positive section of review
Easy access to town / beach. Bed was comfy. Shower was nice and hot when it warmed up
Negative section of review
Breakfast was limited, stated on menu wouldn’t go gluten/ lactose free or vegan / vegetarian. Only one small thin towel provided. Shower took a long time to warm up and very small cubicle, I couldn’t shower without flooding the floor and no ‘bath’ mat to step out onto
Barrow in Furness, United Kingdom
Positive section of review
The hotel itself was a lovely place to stay. The breakfast included was lovely.
Negative section of review
Although the staff were very helpful on checking out the staff member did not say thank you for your stay she just took the cards. Other than that no complaints. Although I would recommend a small fridge for drinks to be kept in inside the room
Positive section of review
Was nice and clean always made too feel welcome
Negative section of review
Nothing
Positive section of review
Staff were very attentive and engaged
Negative section of review
The noise in the rooms was awful. Banging of doors and very poorly insulated. The breakfast was amongst the worst I have ever had in a hotel. I came down at 9:15 and the place was like a bombsite. All the 'hot' food was cold, no one on the omelette counter, milk everywhere, no fresh bread at all and machine coffee.
Positive section of review
Breakfast, staff, value for money
Negative section of review
construstion site in front of the hotel - it is obviously not fault of hotel, but could be anoying
© 2024 AEGEAN AIRLINES - Content guidelines and reporting
