1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Llandrindod Wells, United Kingdom
Positive section of review
Very friendly and approachable staff. Excellent breakfast with requests for specific food combinations full filled. Good welcome pack especially the ground coffee bags. There was a large carpark and clear directions on how to find the hotel
Negative section of review
We would have appreciated a refill of the ground coffee bags on morning 2 of our stay
Positive section of review
Great Hotel, good location, clean room, comfy bed and nice hot shower. I have stayed here twice and would definitely stay here again.
Negative section of review
Nothing.
Positive section of review
Loved everything upgraded room and fantastic staff location. Well done keep up the good work
Negative section of review
There was nothing I didn’t like
Positive section of review
Staff amazing & helpful especially James. Handy for station, theatres & wetherspoons.
Negative section of review
Bed, uncomfortable. Noise from guests in early hours, not hotels fault! Shower took a while for water to get hot.
Positive section of review
Location was good and the property facilities were adequate.
Negative section of review
N/A
Positive section of review
Overall a nice and quiet hotel in a nice location
Negative section of review
I was told breakfast was included, nobody was receiving me in the morning and I still do not know how it should have worked and then I ordered a Cafe Latte at the bar which they wanted to charge extra what I declined. I actually had to leave the hotel as it all took too long and I was little bit in a hurry
Positive section of review
The welcome, the pool, the breakfast
Negative section of review
It was fab!
Positive section of review
The lovely lady who served breakfast
Negative section of review
All other staff - very unfriendly and not very welcoming. Bathroom floor was filthy Beds uncomfortable and only 1 pillow per bed Towels, were once white, but now an off-white and quite uninviting. Had booked through this site, but received a call 2 days before our stay, was introduced as a ‘courtesy call’ to tell us there w as a band playing the night of our stay, so there would be noise. If we didn’t like it we could cancel, given we had made the booking several weeks ago, the timing was not great in that there were little or no alternatives available. Whilst this was suggested as a courtesy call, it felt anything but.
Positive section of review
Breakfast was lovely
Positive section of review
Up-to-date decor
Negative section of review
Very small room and quite noisy (not double glazed windows)