1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location, about a 15 minute walk into the city centre or to the train station. We were a group of four female 50-somethings reuniting from various corners of the UK, so the extra Z-bed was very useful, as was the second bathroom! I was in the bunk room, and a mirror on the wall between the door and the bed would have been handy. But the house was lovely and there were enough other mirrors around the place for me to check I wasn't going to scare the public ;) Quiet residential area, very peaceful. Property was spotless and well equipped (not that we did any cooking!), plenty of crockery (read: wine glasses). Spacious lounge and dining areas. Thank you also for the biscuits! Oh, and on our return one evening I was delighted to spot an urban fox wandering along the pavement! :)
Negative section of review
There was nothing to not like, really! :)
Positive section of review
The property is inside a secure locked building and in a good neighbourhood, so I felt very safe. It’s a 5min walk to underground station St John’s Wood so really the whole of London is accessible. Everything is exactly as pictured/described. Everything you need is already there, you can tell they have put a lot of thought into what they provide.
Negative section of review
I think the hosts forgot about us on arrival day. Nobody arrived at our planned meeting time, and 45mins later nobody was responding to my booking.com messages or phone call. After about an hour after our planned meeting time I got a response and they met us at the flat shortly after and sincerely apologised. She was very nice and I believed her when she said this had never happened before. We had just arrived in London and it was very stressful at that time - no SIM card so I had to borrow the phone of a shop nearby to try and call them. I was thinking I had been scammed and we would have to find somewhere else to stay. This all happened at 530pm so time was ticking away to find another hotel/flat. Despite this, I would still recommend this flat - just make sure to re-confirm your arrival time as they personally deliver the key. Or maybe the hosts could consider a key safe for the future. Sad this happened otherwise I would have rated it 10/10.
Positive section of review
We had a perfect stay! Quality furnishings, immaculate, great shower, crisp white bedding, lots of unexpected extras. Amanda has thought of everything to make her guests comfortable. The little outside seating area was lovely with views over the open fields. We really enjoyed our stay.
Negative section of review
Nothing
Eaton, United Kingdom
Positive section of review
We enjoyed our stay the room was very comfortable and clean with everything you need when staying away from home, it had a fridge in the room there they put some fresh milk in for us. Also there was shampoo and conditioner in the shower.
Negative section of review
We liked the breakfast but we would rather have had a cooked breakfast and not have eaten it in our room
Positive section of review
Huge apartment with big comfy beds for 6 of us. Well equipped kitchen. Perfect city centre location but very quiet overnight!
Negative section of review
The WiFi had no internet connection but that could have been a one off
Positive section of review
Jazeel was a fantastic member of staff. Excellent customer service skills!!!
Positive section of review
A very friendly hotel team, who were very accommodating.
Newcastle upon Tyne, United Kingdom
Positive section of review
Friendly staff, good atmosphere.
Positive section of review
The location. The cleanliness.
Negative section of review
Nothing
Positive section of review
Location close to at Pancras
Negative section of review
Marble steps very slippery in the wet weather we had