1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The twin room was just what was required after a long day in the his. It was clean and had wonderful views. The staff member was exceptionally welcoming and helpful. Very clean facilities.
Negative section of review
Nothing....all very good.
Positive section of review
Location was great, the apartment had everything you needed and was nice and clean and help was available should it have been needed.
Positive section of review
The host left a selection of basic food and drinks for our arrival which was unexpected but very welcome.
Positive section of review
The B&B was as expected. Very comfortable bed and a great location for what we wanted
Negative section of review
The loo seat in our bathroom needs attention
Milford on Sea, United Kingdom
Positive section of review
Warm welcome from reception, Breakfast and Dinner in the restaurant were excellent
Negative section of review
We arrived at 2.30pm , rooms are not ready until 3pm which we were aware of, we checked at 3pm room not ready and told we would be contacted in 10 minutes, chased again after 30 minutes and again after a hour, we would have been impressed if offered a cup of coffee while we waited for a hour and consider that would have been great customer service. One thing to note if you select” pay at property”we were charged immediately on reservation and having had to cancel our original booking and rebook I had to chase for repayment 5 weeks after the payment was taken, Steve the general manager sorted this following one email so good service
Positive section of review
Good breakfast, comfy beds, clean and lovely staff. Can't ask for any more!
Positive section of review
Brilliant location. Lovely hosts . Breakfast exceptional.
Positive section of review
Great gym and comfortable room with friendly staff
Negative section of review
None
Positive section of review
The hotel was nice and the golf was great
Negative section of review
I didn’t like the hotel staff they were rude and unfair to us. I will never be staying there again due to the manager on Saturday night. Supplement charges are a joke too
Positive section of review
Very friendly and a nice place to relax
Negative section of review
Beds were a little bit hard but otherwise comfortable