1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This place is a fantastic find in Cowes. Everything about this new hotel is wonderful Fantastic location, staff incredibly helpful, rooms spotlessly clean and really, really quiet. I’m that impressed I had to book a 2nd night
Negative section of review
Cannot fault anything
Positive section of review
The hotel meets our requirements in these three respects. We have a cottage in the area where paying guests are currently staying. They had issues that we needed to address, so we stayed at the hotel for this reason.
Negative section of review
Only real concern is price. We could have stayed at another hotel in Station Road for about £100 less, but chose this one because we stayed there in 2022. But I don't think it was as expensive!
Positive section of review
Nice for one night after travelling home late after holiday good value for money but wouldn't stay anymore then one night only because it's a little room
Positive section of review
Born and bred in stopsley so know the area like the back of my hand. Staying so close to my Son was excellent.
Negative section of review
N/A
Positive section of review
Hotel is beautiful. Amazing lounge area. Very comfortable room and gorgeous bathroom (and very clean!)
Negative section of review
Restaurant staff and food could improve. Is not terrible, but not to the level of the hotel.
Positive section of review
All very clean and very well presented, rather modern and quirky, very comfortable and relaxing.
Negative section of review
Getting to grips with the modern technology for lights etc was tricky but ok once we sussed it out
Positive section of review
In the hart of the Barbican with lots of things to do. Great staff and a fantastic breakfast.
Positive section of review
Great location in centre of Frome. Friendly staff, lovely cooked breakfast. Would recommend
Positive section of review
Fantastic reception wonderful, customer service superb👏👏👏
Negative section of review
Nothing
Positive section of review
Location and parking
Negative section of review
Not enough tables to sit people at breakfast, we sat in the bar