1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The food was absolutely amazing. We would definitely return with our extended family for a meal. He deserts were out of this world as well. Would stay over again but would request a slightly bigger room. We booked the last room as it was last minute. Would stay again. Lovely beer garden
Negative section of review
Nothing at all.
Positive section of review
The staff were very kind, attentive and friendly and looked after us well after our long flight. The bed was comfortable with clean linen. The hotel was very close to Gatwick North and we used the public bus as it was only £2 pp with a close bus stop (9a) and frequent 24 hour service.
Negative section of review
The room (39) was in a house over the road so we were disturbed every time someone came through the front door. The heating was on very high in the entrance hall and despite the radiator in the room being turned off the room was very hot. The room was small so little space to move. The paintwork had been done to a low standard, eg over painting on white wood work. The internal door hinges and handles were loose. The shower tray was cracked and the plastic trim was black. The radiator behind bed was dusty and there were black marks in the corner of the room. The carpet was poor quality and poorly fitted. One pillow each with one extra on the floor in the wardrobe in dubious condition with no cover. Overall it felt very cheap and not very wholesome and definitely not 4, or even 3 star.
Positive section of review
Loch Lomond Hotel was really lovely! The place is nice and clean, the rooms are very spacious. The location is perfect, since there is a train station, bus stop and park walks nearby.
Negative section of review
You have to make a reservation to the downstairs restaurant, but we managed to get a table and the staff was really helpful.
Positive section of review
In good walking distance from the sea and friendly staff
Negative section of review
Restaurant closes early and takeaway options nearby are limited
Positive section of review
The staff were amazing, so welcoming.
Negative section of review
The room was clean but starting to look a little tired.
Positive section of review
Very dog friendly. Beautiful location
Negative section of review
Room near air conditioning unit which was noisy when we tried to sleep
Positive section of review
Location was superb.
Negative section of review
Unfortunately, there wasn't a sheet available for the sofa bed and so we had to be creative. It wasn't a problem and certainly wouldn't affect us staying at the property again.
Positive section of review
The hotel was nice.
Negative section of review
We were told breafast was included when we cheked in. Then when we went for breakfast we were told it wasnt. Thats ok but the staff were rude about it.
Positive section of review
Beautiful breakfast
Negative section of review
All good
Positive section of review
Location
Negative section of review
We asked at reception for our A/C to be looked at as was not working in the room, this was not done or fixed in anyway The bar service says the bar is open until 1.00am we came back in plenty of time to have a drink but got refused and said they had run out !! Clearly did not believe this and the lady bar server was incredibly rude, disappointing