1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location of the hotel will suit people using public transport. The hotel is just a short walk from the train station. Also just outside the train station there are a number of buses giving easy access to the main tourist attractions and the city centre. Because of the train strikes we arrived early and the friendly reception staff were kind enough to store our luggage. leaving us free to visit the Clifton Suspension Bridge before check-in. Our twin room was clean and very comfortable with complimentary toiletries and tea and coffee making facilities. which is always appreciated. There was a note in the bathroom, offering complementary additional toiletries if guests had forgotten something. I thought that was a lovely touch and reflected the kind and friendly atmosphere. We stayed Bed and Breakfast for two nights. The buffet breakfasts were very good and plenty of choice.
Negative section of review
There wasn't anything we didn't like about the hotel
Positive section of review
The host and owner Margaret was fantastic! Me and my young brother didn’t want to leave it was so nice. It was super clean and the home cooked food was excellent. Honestly I could not fault anything Will be booking up for next year without a doubt
Negative section of review
Nothing!!!
Positive section of review
Friendly staff, room better than expected, room condition is good. The kitchen is well equipped and Nespresso capsule coffee is provided. The facilities provided were good, including a washing machine and oven.
Negative section of review
What was disappointing was that there was no hot water when taking a shower, which was inconvenient. Since it was a one-night stay, I didn't mention it, but I think the shower water temperature should be hotter. And, it's too far from central Edinburgh. If you want a comfortable stay, choose a hotel in central Edinburgh.
Positive section of review
Ideal location, wonderful breakfast, good level of security. Thank you for checking in earlier. Thanks to the staff who keep it clean
Positive section of review
We usually stay in the Novotel York as it has a convenient location and a friendly feel.
Negative section of review
This time we stayed unfortunately some of the tv channels were unavailable, the main shower didn’t work, and the bedside electrical ports on one side didn’t work.
Positive section of review
It was amazing, the room was spacious, the bed was really comfy and the tv was so good.
Negative section of review
There was stains on the bed when we first arrived as well as on the walls in the bathroom but that’s just minor, the cabinet near the window was leaning really bad.
Brighton & Hove, United Kingdom
Positive section of review
Clear instructions to check-in, nice bed, free tea, convenient location
Negative section of review
Stains on the sheets, small bedroom, wc separate from the shower
Little Carlton, United Kingdom
Positive section of review
Brilliant stay as usual 👏 Can't wait to return x
Positive section of review
Room is excelent and beautiful
Negative section of review
The restaurant has no variety
Positive section of review
Location, lobby area
Negative section of review
The size of room for the value of 400pounds.
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