1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel is in a great location, with amazing views looking over Derwentwater and the surrounding mountains.The staff were very friendly and accommodating. The room was really nice and clean. The breakfasts were very good and the choice was great. The hotel is also dog friendly as are most of the places we visited in Keswick We would definitely recommend this hotel and we would come back again.
Negative section of review
The only one thing that was a slight negative was the shower pressure. Other than that we could not fault the hotel.
Positive section of review
Brilliant staff. Very dog friendly-water & dog biscuit in lounge bar, dog waste bin in car park. Places to walk dogs. Food was delicious both evening meal & breakfast. Recently refurbished superior double. Very comfortable bed. Spacious, fabulous shower & well equipped.
Negative section of review
Nothing not to like. All good.
Positive section of review
Excellent location for what I needed. Lovely, spacious and clean rooms. Friendly reception staff
Positive section of review
Everything was well. I like the breakfast, the room, and the atmosphere there. Lovely hotel.
Positive section of review
Really nice comfortable and close to centre handy where we need to be concert hall.
Negative section of review
Bar staff took long in service and card payments only that they struggled to manage
Positive section of review
Very friendly staff, very clean. Lovely breakfast
Negative section of review
N/A
Positive section of review
Attractive, comfortable and very good food
Negative section of review
I was in an annexe and it was raining!
Positive section of review
Great hotel, Fabulous staff
Negative section of review
Nothing to dislike about the hotel.
Positive section of review
Location cleanliness
Negative section of review
N/A