1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything was good Dennis and olivia were fab couldnt fault them .location into esher was near and also to race course . Breakfast was fab and plenty of it . Beautiful gardens .Thank you Dennis for giving us a lift to the races very kind of you . Would recommend this place . Thank you again Rita And Carl .
Negative section of review
Nothing to dislike everything was fab .
Positive section of review
Good size room, with comfortable beds. Friendly staff. Very good location, close enough to walk into the City. Very clean property. Great off road parking (remember to reserve this in advance). Would highly recommend
Negative section of review
Not much; some guests at a nearby (but different) property were a bit rowdy, but this is not the fault of Burton Villa or its staff.
Positive section of review
Greeted at reception with a personalised note, as I expected to arrive late. Excellent 'take-away' continental breakfast as I had an early flight.
Positive section of review
What's not to like. Lovely room. Friendly landlord. Good breakfast. Will definitely use again.
Positive section of review
Excellent centre for Wells, Glastonbury and RSPB sites etc. Good pub in the village.
Positive section of review
The staff are very friendly and the rooms are lovely
Negative section of review
The swimming pool is cold and around the edges are disgusting , we found hairs in the water just the whole pool area felt dirty
Positive section of review
As expected for a brand new hotel. Great location.
Negative section of review
We were not advised that we could not open the front door after midnight. We were left in the pouring rain and cold as the one member of staff was serving at the bar and couldn't even see us.
Positive section of review
Location was perfect
Negative section of review
Could have been a little bit cleaner but other than that it was good
Positive section of review
Wonderful view