1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very friendly staff . Room was perfect for a one night stay before heading to Bristol airport . Enjoyed a pub meal and a few drinks in a traditional pub rather than opting for big chain at the airport .
Negative section of review
WiFi was fine in the bar but we could not use the WiFi in the room despite trying numerous times . We were in room 5 downstairs and unfortunately the person in the room above was walking around constantly from 2:00am for over an hour and with a very squeaky floor/ ceiling , sleep with difficult . Best option would be one of the 3 upstairs rooms 1-3 .
Positive section of review
Lovely location and very friendly, helpful hosts. A beautiful apartment with lots of character and charm. It served us well for a weekend visit.
Negative section of review
N/A
Positive section of review
The accommodation itself was lovely, and there were dogs, horses and a friendly donkey. The location was good, close to Bristol Airport.
Negative section of review
Unfortunately we stayed when the owners were on holiday. We’d been given no instructions on accessing the property. So when we arrived we were let in by someone on their way out and told to take room 2 or 3 and she’d let them know and that someone would pop over in an hour or so. We got to the apartment which was lovely, but no WiFi password and very poor phone signal. After 2 hours we went knocking on doors to try and find someone because we needed transport to the airport in the morning and I’d had no response to my messages to the property. No one was around and when we phoned the contact number no one answered. It was 3 1/2 hours before we found someone (the owners mother) who booked the airport transfer for us and told us the minibus would come into the property and cost £7 or £10. A few hours later someone opened the door (the owners son) and was surprised we were in there, saying we might be in the wrong room. Then left. An hour later came back, confirmed the airport transport and again said it would come onto the property to collect us. In the morning, the minibus just parked by the gate, which we didn’t know how to open. It cost £20 and the driver seemed confused that we didn’t have a car to pay for parking while we were away.
Positive section of review
Excellent friendly helpful staff and great attention to the details of accommodation and catering
Negative section of review
Nil
Positive section of review
Good breakfast. Staff very efficient and friendly. Excellent location.
Negative section of review
Unfortunate scaffolding, but sea view still possible.
Newcastle upon Tyne, United Kingdom
Positive section of review
The location was perfect for us. The breakfast food was ok.
Negative section of review
The room was very dated. The carpet was worn through. Some tiles were cracked in the bathroom. The curtains didn’t close completely. There were no plates at breakfast and we had to wait. The parking was a disaster. One of the replies to questions on booking.com says there is a large car park. This is not true. The chap who booked us in said it was always a problem on Fridays and Saturdays. We were disappointed at being mislead and would not stay again.
Positive section of review
The restaurant staff and wood was very nice
Negative section of review
I accidentally booked an accessible room rather than a normal one so this was not a great start. The bathroom smelt of urine, maybe stale urine. The room smelt stale. Remote control was not working, when I called reception was asked to come to reception to get batteries. I would have thought they would come and help.
Positive section of review
Close to cathedral
Negative section of review
Bathroom was dreadful
Positive section of review
The setting
Negative section of review
Nothing
Positive section of review
Nothing
Negative section of review
The rooms
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