1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Good place to stay, walkable distance to the China town and train station. This is your traditional hospitable hotel with comfortable beds, good view, clean showers and very responsive staff. Room service and house keeping is available.
Negative section of review
N/a
Positive section of review
Fantastic property, short 5 minute drive into the heart of Whitby. Very comfortable, warm and quiet with everything you need at hand
Negative section of review
Nothing
Positive section of review
The hotel was nice and clean and very welcoming.The location was brilliant.The pub downstairs does a fantastic beef n ale pie .
Negative section of review
The doors need adjusting has a lot of the doors slammed shut . We had to wear earplugs all night has we could hear a fan running somewhere ( not in our room)
Positive section of review
The room was clean, tidy and comfortable, food in the restaurant was decent. Only a short distance from the Airport.
Negative section of review
Don't bother asking for an alarm call as you probably won't get one. 4 times we have stopped here, 4 times we requested an alarm call for an early flight and did not get one.
Positive section of review
Breakfast very good. Location very good. Lovely cottage, good size, good view. Plenty space for clothes etc.
Negative section of review
Not clean enough, dirty windows, couch dirty etc. No instructions on heating control. No instructions on light control, over complicated system. Basic light switches would be enough. Some lights faulty. I actually fell on entrance path to stairs to property. A slippery, carpet mat was covering a very uneven surface below where there was a hole in the concrete.
Positive section of review
Friendly staff, well appointed room and really good food on the Saturday eve and breakfast in the morning.
Negative section of review
A fair amount of noise could be heard from the pub below in room 22 but lovely and peaceful once the pub closed. Not excessively intrusive but more than expected. Did not detract from the overall experience though.
Positive section of review
Views and owners were amazing very clean and well presented definitely be back.
Positive section of review
small but tidy spaces
Negative section of review
The staff forgot to let the key of my room at the reception... and I had to wait 40 minutes before getting into my room.(I was supposed to check in after 8 p.m. ) I understand it happened by mistake.. but..it was not nice.
Positive section of review
Very easy
Negative section of review
There was rubbish around the entrance, the parking area and entrance to look as nice as the apartment itself
Positive section of review
location
Negative section of review
not to have loud music and karaoke until 2oclock in the morning. had very little sleep, booked myself out for the second night and found alternative accommodation. landlord said they had passing trade which one assumes the residents didn't cause the extremely uncomfortable experience. had no rest at the "rest and welcome"