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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Loved everything about this quirky cottage. Its in a tucked away location yet an easy walk into the village with a good selection of pubs, restaurants and shops.The cottage is beautifully decorated and has everything you might need for a self catering break. The sumptuous bed made it difficult to get up in the mornings and being in such welcoming surroundings I wanted to lingerer and enjoy the relaxing atmosphere of the cottage. However if you can drag yourself away its well placed for exploring with plenty of beaches and attractions nearby. Don't be put off by the lack of parking, its really not a problem as there is plenty of on street parking close by.
Negative section of review
The low door-frames caught my husband out a couple of times, but he is 6"4 so he's used to bumping his head on things!
Positive section of review
Elizebeth and Dave were exceptional hosts, also informing us of local activities The accommodation provided everything we needed for our stay. Even the small courtyard was a good relaxing area, where we also lunched. Central location, quiet relaxing area, Ideal for short or long stays. Easy walk to shops and gardens.
Negative section of review
Nothing
Positive section of review
The room was excellent and the breakfast very good, staff member checking in for breakfast was friendly and professional The spa area was a little overcrowded but ok
Negative section of review
The staff member on reception at checking in, and out was unfriendly and looked miserable. At the spa area there was some maintenance work going on for the duration of time I spent there, and several men working on it. There was no sign to say this was happening and no apologies from the workmen, also I don't think the job needed three men working on it. The coffee machine in the room was not working, and the shower was luke warm. Lastly, I was extremely disappointed and concerned that I had been charged three times. I checked my credit card statement and there were three transactions, one for the day I checked in and two on the day I checked out. I didn't understand why this needed to happen. The staff member on check in explained that an additional 15 per cent would be added and then reimbursed. I had no additional expenditure during my stay, so surely the bill should have been the original cost of my room with the 15 per cent reimbursed. However, I was charged the original cost of my booking, plus an additional 15 per cent twice! I find this to be unacceptable. This is very bad practice and should be reviewed, this had never happened to me with any other hotel I have stayed at. This ruined the stay for me and did not create a good impression of the hotel
Brighton & Hove, United Kingdom
Positive section of review
Room was immaculate. Very clean, very spacious, and incredibly comfortable! Staff were polite, courteous and very helpful.
Positive section of review
The room was comfortable and, considering that the hotel was next to a busy motorway junction, very quiet.
Negative section of review
The Post Code for the hotel took me to the centre of the village. I actually drove past the hotel as my sat nav told me I still had about half a mile to go before reaching the site. Not sure if this is my sat nav or the post code, so this is only a recommendation for you to clear the misunderstanding future visitors may have.
Positive section of review
Really friendly staff, great breakfast and a lovely room with views across the Loch!
Negative section of review
Nothing
Positive section of review
Good restaurant. Good service. Friendly staff
Negative section of review
nothing much
Positive section of review
Good style, excellent condition
Positive section of review
Room was comfortable and clean.
Negative section of review
Our meal in the restaurant could have been better. Fish had been frozen not fresh.Fast food really.
Positive section of review
Easy access to amenities